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Manager – Sales Office (Sales Team Support)

Dozee

Posted 17 days ago

  • We are looking for a data-driven, detail-obsessed Manager – Sales Office to be the operational
    backbone of the sales function. The role owns sales MIS, dashboards, CRM hygiene and analytics, and
    partners closely with the sales leadership and the Strategy Office to convert raw data into decisions that
    drive revenue, productivity and forecast accuracy.
    The incumbent will work cross-functionally with Supply Chain, Finance, Legal and Operations to
    enable smooth flow – Making quotation and agreement to order execution and post-sales reporting.
### Key Responsibilities
 
Sales MIS, Reporting & Dashboards
  • Own end-to-end MIS – design, build and publish daily, weekly and monthly sales reports and
    dashboards for the leadership team.
  • Forecast &pipeline visibility – maintain accurate funnel, forecast and order-book reports; flag
    deviations vs. plan.
  • Performance tracking – track KPIs across regions, segments and reps including bookings, revenue,
    ARPU, win-rate and cycle time.

    • Sales Analytics & Insights
  • Data analysis – work with large datasets to surface operational gaps, growth pockets and
    productivity opportunities.
  • Strategy partnership – collaborate with the Strategy Office to drive data-driven decisions and
    strategic reviews.
    • CRM & Systems
  • CRM administration – configure, test and maintain reports and dashboards in Microsoft Dynamics
    or equivalent CRM.
  • Data hygiene – ensure clean opportunity, account and contact data; drive sales-team adoption
    and discipline.
  • Continuous improvement – enhance reporting and dashboard functionality in line with evolving
    business needs.
    • Deal Support & Sales Operations
  • Quotations & agreements – support the sales team in preparing accurate quotations, proposals
    and customer agreements.
  • Sales SOP & audit – lead the sales SOP audit process; ensure compliance with internal policies and
    approval matrices.
  • Order management – coordinate with internal teams to track order fulfilment, billing and
    collections support.

    • Cross-Functional Collaboration
  • Stakeholder management – partner with Supply Chain, Finance, Legal and Operations to enable
    smooth execution.
  • Requirement gathering – engage stakeholders to capture reporting needs and translate them into
    scalable solutions.
  • Project orientation – demonstrate strong client and stakeholder collaboration to deliver on
    project objectives and timelines.
    • ### Requirements
    • Education: Bachelor’s degree in any discipline (B.E. / B.Tech / B.Com / B.Sc. preferred). MBA is a
      plus.
    • Experience: 5–8 years in Sales Operations, Sales Support, MIS or Sales Analytics, preferably in
      Healthcare, MedTech, HealthTech or B2B SaaS environments.
    • Industry exposure: experience working with enterprise / hospital / institutional sales teams will be
      an added advantage.
    ### Skills
    Technical Skills
    • Advanced Excel – pivots, lookups, INDEX-MATCH, Power Query and complex formulas
      (mandatory).
    • Hands-on experience with CRM systems – Microsoft Dynamics preferred; Salesforce / HubSpot
      acceptable.
    • Working knowledge of Google Sheets and BI tools (Power BI / Tableau / Looker) is desirable.
    • Strong reporting, MIS and data-visualization skills. 
      •  
      Behavioural Skills
    • Obsession with accuracy, attention to detail and ownership.
    • Strong analytical and problem-solving mindset.
    • Excellent communication and stakeholder-management skills.
    • Ability to operate independently in a fast-paced, ambiguous environment.

    About Dozee (www.dozeehealth.ai)

    Vision & Mission

    Save Million lives with Health AI

    Dozee is India’s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A "Made in India for the World" solution, Dozee has pioneered the world’s first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs.
    Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries. Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours. 

    Videos

    1. Science Behind Dozee : Ballistocardiography & Artificial Intelligence

    2. 100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study

    3. Dozee saves life of a mother at home

    4. Leading Healthcare Game changers work with Dozee

    5. Introducing Dozee VS

    6. Dozee Shravan - A clinical grade RPM service

    Dozee in News:

    • A tertiary care hospital study published in JMIR, validated Dozee’s Early Warning System (EWS), showing it identified 97% of deteriorating patients, provided alerts ~19 hours in advance, and generated 5x fewer alerts, reducing alarm fatigue and improving patient outcomes.

    • A study at King George Medical University, Lucknow, and published in Frontiers in Medical Technology demonstrated that Dozee’s automation can potentially save 2.5 hours of nursing time per shift, improving workflow efficiency and allowing more focus on patient care.

    • A study on remote patient monitoring in general wards published in Cureus found that 90%+ of healthcare providers reported improved care and patient safety, 74% of patients felt safer, and there was a 43% increase in time for direct patient care.

    • Research by Sattva, an independent consulting firm, demonstrates Dozee's substantial impact: for every 100 Dozee-connected beds, it can save approximately 144 lives, reduce nurses’ time for vital checks by 80%, and decrease ICU average length of stay by 1.3 days. 


    Key Highlights

    • Founded : October, 2015

    • Founders :  Mudit Dandwate, Gaurav Parchani

    • Headquarters : Bangalore, India | Houston, USA | Dubai, UAE

    • Key Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, BIRAC (Department of Biotechnology, State Bank of India, and Dinesh Mody Ventures, Temasek Foundation, Horizons Ventures

    • Stage : Series A+

    • Team Strength : 280+

    • Business : Providing Continuum of care with AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) for Hospitals and Home.

    • Certifications & Accreditations : ISO13485:2016 Certified, ISO27001:2022 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system and SOC2 Type II Certified

    • Achievements

    • Forbes India 30 under 30

    • Forbes Asia 100 to Watch

    • Times Network - India Health Awards 2024 for AI innovation in Bharat Healthcare tech

    • BML Munjal Award for Business Excellence using Learning and Development

    • FICCI Digital Innovation in Healthcare Award

    • Anjani Mashelkar Inclusive Innovation Award 

    • Marico Innovation For India Award

    To know more about life@dozee, click here. 

     

     

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    Job details

    Workplace

    Office

    Location

    Bangalore

    Experience

    SE

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