[US DC] Labor Planning Associate

Factor, a brand of HelloFresh is seeking a Labor Planning Analyst. The Labor Planning team plays a central role in maintaining capacity for Operations and delivering for our customers in a high-growth environment. Our team is responsible for generating the hiring plans for all U.S. distribution centers. We are looking for leaders with strong analytical and technical skills who can partner effectively with leaders across functions to drive planning accuracy.

Hybrid Day Shift: flexible to work Sunday-Wednesday and Wednesday - Saturday

Job Responsibilities

• Work alongside other members of the Planning team to validate labor plans and improve overall accuracy
• Support all labor management functions by driving enhancements in headcount planning, attrition curves, scheduling, and cohort balancing based on data.
• Track progress to and deviations from the plan, assist with problem-solving and root cause analysis
• Serve as a technical liaison between Planning and Data/Engineering teams to translate business requirements, resolve escalations and contribute to the continuous improvement of tools and processes
• Own short-term labor planning to ensure operational sites are set up for success with staffing needs, optimizing for cost and experience.

Key Characteristics/Skills

• Advanced Spreadsheet Skills (Excel/Google Sheets): ability to conduct deep dive analysis and complex troubleshooting.
• Data Querying & Manipulation (SQL): essential for pulling labor planning data and comparing performance against assumptions.
• Data Visualization & Reporting (Tableau): required to develop performance scorecards and build reports.
• Statistical Analysis & Forecasting: ability to understand forecasting and statistical concepts and models (exponential smoothing, variance, MAPE/RMSE, confidence intervals, etc.)
• Unstructured Data Analysis & Workflow Automation: ability to use Gemini or similar AI tools to summarize information via structured prompts, build mechanisms for data comparison, and integrate data sources.

Basic Qualifications

• Bachelor’s Degree - Engineering, Mathematics, or Business/ Supply Chain preferred
• Experience in roles that require driving operational efficiency and influencing stakeholders using data interpretation
• Advanced data analysis and tool development experience using Google Sheets and/or MS Excel
• Proficiency in Google App Scripts, SQL and Tableau
• Proficiency in Snowflake or similar platforms
• Experience within a distribution center, logistics, or manufacturing environment required
• Experience with project management tools
• Excellent interpersonal and written/verbal communication skills

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.