Technical Writer

About Unframe

Unframe is reinventing enterprise software for the AI era. We enable large organizations to deploy secure, production-grade AI solutions across dozens of use cases, quickly and at scale. Our platform allows enterprises to become AI-native without the heavy lift of traditional software development. We work on-site at our TLV offices.

We operate at high velocity. Our solutions continuously evolve. We build for enterprise scale from day one.

About the Role

This is a foundational hire.

As Unframe’s first Technical Writer, you will define how documentation works across the company. You will build the structure, standards, and AI-powered workflows that allow dozens of evolving enterprise AI solutions to scale clearly and consistently.

This role combines strategic ownership with hands-on execution. You will design and own a documentation engine while producing high-quality, client-facing materials that directly impact customer adoption, implementation speed, and our ability to scale across industries and use cases. All documentation and client-facing materials are produced in English.

Responsibilities

• Define and implement Unframe’s documentation strategy, architecture, and governance.
• Build scalable documentation frameworks to support multiple evolving AI solutions and product variations.
• Establish and drive cross-functional documentation processes across Product, Engineering, Solutions, and Customer teams.
• Create clear, accurate, and enterprise-ready client-facing materials including solution overviews, technical documentation, integration guides, implementation playbooks, and release notes.
• Write and maintain product microcopy and in-platform guidance where needed to improve clarity and usability.
• Translate complex AI systems, APIs, and integrations into structured, accessible content.Design and implement AI-assisted documentation workflows to improve speed, consistency, and maintainability.
• Create visual documentation assets including diagrams, architecture flows, and annotated screenshots.Ensure documentation remains accurate, versioned, and aligned with ongoing product releases.
• Manage multiple parallel documentation initiatives in a fast-moving environment.

Requirements

• Native English speakers or native-level written and verbal fluency in English is required.
• 3+ years of experience in technical writing, developer documentation, or solutions documentation within SaaS or enterprise environments.
• Experience building or significantly shaping a documentation function, not just contributing to one.
• Strong understanding of APIs, integrations, system architecture, and enterprise software environments.
• Demonstrated experience leveraging AI tools to augment or automate documentation workflows.
• Experience producing client-facing technical materials for enterprise audiences.
• Proven ability to manage multiple projects and shifting priorities in a fast-paced environment.
• High ownership mindset with the ability to operate independently.
• Exceptional writing skills with strong attention to clarity, structure, and precision.

Nice to Have

• Experience in AI or ML platforms.
• Background in engineering, computer science, or solutions architecture.
• Experience working with modular, customizable, or multi-solution platforms.
• Familiarity with documentation platforms such as Confluence, Notion, or documentation-as-code methodologies.
• Experience collaborating with design tools such as Figma.

Impact

As Unframe scales, clarity becomes a competitive advantage.