Validation Sales Solutions Engineer - US

Validation Sales Solutions Engineer - North America

Kneat enables regulated organizations to move from paper-based validation to intelligent, digitized, paperless solutions. And we do it through the ongoing development of a powerful, purpose-built software platform. In 2014, after 8 years of intensive software development, we launched the world’s most advanced validation software to help revolutionize the speed, precision, transparency and intelligence of validation in the Life Sciences sector. The solution is now used by some of the world’s leading Life Sciences companies.

As Kneat continues to expand, we are looking for an enthusiastic Sales Solutions Engineer to join our Solutions Engineering Team within the Sales and Marketing Department.

Position Summary

Reporting to our Solutions Engineering Manager the Sales Solutions Engineer will own the delivery of the technical elements of the sale of the Kneat Gx software solution as a Validation Industry SME.

The successful candidate will work with the Sales and Marketing Teams, closely with our customers, to provide technical input and support, in order to help drive and close sales deals. We are seeking an enthusiastic, confident and detail-oriented individual that will be able to deliver technical information in a self-assured manner, both in-person and virtually. The Sales Team and the Customers will require the Sales Solutions Engineer to be an expert in Validation Processes in the Pharmaceutical and/or Medical Device Industry. The Sales Solutions Engineer should be able to confidently connect with the customer, understand their needs, and be competent in the use of software solutions, in order to deliver assured support in the sale process. If this sounds like you, we want to hear from you!

Primary Responsibilities

The role owns the delivery of the technical sale of the Kneat Gx solution. This requires:

• Being an SME in both the Kneat Gx Software and the Validation Industry to effectively present the value of the solution.

• Working closely with the sales and marketing teams on leads and opportunities with customers.

• Providing technical support to the sales team or directly to the customer, to ensure the customer fully understands the value and benefit of the Kneat Gx solution.

• Owning the delivery of the technical input to the sales process, ensuring value is demonstrated effectively and efficiently.

• Liaising effectively with the sales team, to ensure that the correct technical information is being shared with the customer.

• Overview and maintenance of demos, trial and workshop databases, product information, etc.

• Being a Subject Matter Expert for Kneat products and technology, and its applied use in industry.

• Being a Subject Matter Expert in Validation Processes within the Pharmaceutical and Medical Device Industries.

• Working closely with the Contract Manager to ensure Proposals, RFP’s and Questionnaires have correct technical and scope information.

• Liaising with the Kneat Professional Services Team, Account Managers (where applicable) and the Process Engineering Team, requesting support and resources where needed and collaborating on developments with existing customers.

• Ensuring the success of customer workshops and pilots through effective process mapping and training.

• Ensuring the solution sold to the customer is technically sound and assisting with the handover process to the project team.

Minimum qualifications

· Graduation from a post-secondary institution with a bachelor’s degree, ideally in Engineering or Quality.

· Ideally working as a Validation Engineer, Mechanical Engineer or Quality Engineer in a Life-Science company or previously from this background currently in a similar role in a software company.

· Experience or Education in Sales would be a benefit, but not necessary.

· Good communicator with customer facing experience a distinct advantage.

What We Offer You

At Kneat, we truly value ideas and collaboration so we’ve created an environment that builds, protects and celebrates teamwork. Our strong culture is central to our continued success.

We offer programs and rewards that one would expect from a highly successful and growing technology company:

· A fantastic culture, team, energy, and a high-growth successful company

· Competitive salary and benefits

· Flexible work arrangements

· Health benefits

· Training & professional development

We invite interested applicants to share their resume and cover letter.

All applicants will need to fulfill the requirements necessary to obtain a background check.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform the aforementioned duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Kneat is an equal opportunity employer.