Medical Assistant (Clinical Messaging Desk | Primary Care | Lab) - Penobscot Pediatrics

Are you a compassionate, tech-savvy Medical Assistant who thrives in both direct patient care and the coordination that keeps everything running smoothly behind the scenes? Penobscot Pediatrics is seeking a dynamic MA for a unique role supporting pediatric primary care, our fast-paced Clinical Messaging Desk, and essential lab functions. This position blends hands-on care with triage, coordination, and lab workflows—offering variety, autonomy, and meaningful impact every day. You’ll partner closely with providers, support timely communication with families, and help ensure care moves forward seamlessly. If you’re adaptable, detail-oriented, mission-driven, and energized by being the steady hub of a busy team, we’d love to connect.

Collaborative culture, career growth opportunities, and much more! Find out more from our current PCHC MAs and Clinical Supervisors: https://www.youtube.com/watch?v=3odqQB-Ykf8

All full-time, externally hired Medical Assistants will receive a $3500 sign on /retention bonus!

Schedule: Full-Time, Monday-Thursday, 7am-5:30pm (Fridays + Weekends OFF)

Highlights of the position:

• Mission-Driven Clinical Excellence – Demonstrates compassion, collaboration, clear communication, and sound clinical judgment in every interaction, supporting safe, high-quality care for the children and families we serve.

• Integrated Primary Care Support – Partners directly with a Pediatrician to deliver comprehensive patient care, including pre-visit planning, chart review, medication refills, rooming, and hands-on clinical support in alignment with PCHC’s Medical Assistant Job Description and Clinical Competency Checklist.

• Clinical Messaging Desk Coverage – Provides desktop coverage, triages clinical requests, and supports care teams across the clinic. Maintains strong knowledge of provider workflows to ensure timely, seamless communication and coordination of care.

• Laboratory Services Support – Performs phlebotomy and specimen processing with accuracy and efficiency, ensuring reliable lab workflows that contribute to timely diagnosis and treatment.

• Quality, Safety & Team Collaboration – Assists in maintaining exam rooms, equipment, and supplies; upholds quality assurance and safety standards; and collaborates closely with clinical and administrative teams to ensure smooth operations and exceptional patient experiences.

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits
• PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! 

Required:

• High school diploma or equivalent required.
• Evidence of Medical Assistant training including all the essential job functions, knowledge, skills, and abilities listed here in this job description, or MA Certification required.
• Will have up to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross, or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.
• Initial and maintained Certification is highly encouraged and supported.

Preferred:

• Graduate of an accredited program for Medical Assistants, or
  CMA- Certification by the AAMA, or
  RMA- Certification by the AMT, or
  CCMA- Certification by the NHA.
  Or prepared to certify within 60 days of hire.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing Recruitment@pchc.com. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.