Program Manager

Company Overview:

Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department.

 

eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers’ environments and challenges.

Location: Remote and/or at various IRS facilities, including but not limited to: Lanham, MD | Martinsburg, WV | Memphis, TN | Washington, D.C. | Austin, TX | Dallas, TX

Citizenship: US Citizen (MUST)

Security Clearance: Must be eligible to possess MBI (IRS Background Investigation) clearance. Active MBI clearance is preferred.

 

Core Responsibilities:

• Serve as the single point of contact for the Contracting Officer (CO) and Contracting Officer’s Representative (COR) for all matters pertaining to contract performance.
• Manage all Contractor personnel assigned under the contract, ensuring effective allocation and utilization of resources to meet project objectives.
• Maintain and update the Integrated Master Schedule (IMS), ensuring project milestones, deliverables, and dependencies are tracked and reported accurately.
• Oversee risk management, tracking and reporting project risks, issues, and dependencies, and ensuring prompt mitigation and resolution.
• Ensure compliance with all federal security requirements, including, but not limited to, FISMA, RMF, and Zero Trust security frameworks.
• Lead all programmatic reporting, including the preparation and delivery of executive briefs and project status reports, facilitating communication to all stakeholders.
• Oversee Base Year General Cloud Platform (GCP) implementation, managing integration and migration activities as required.
• Ensure the Performance Requirements Summary (PRS) standards are met, monitoring and measuring key performance indicators, and implementing corrective actions as necessary to maintain quality and compliance.

 

Minimum Qualifications:

• Bachelor’s degree in a related field (e.g., Computer Science, Information Systems, Business Administration, Engineering, or equivalent).
• At least 10 years of experience managing federal IT programs.
• Demonstrated enterprise cloud modernization experience, including large-scale migrations, implementations, or operational oversight.
• Proven oversight of DevSecOps practices and/or platform engineering initiatives.
• Direct experience working within FISMA, RMF, and Zero Trust environments with a strong understanding of federal IT compliance and cybersecurity best practices.

 

Required/Preferred Certifications:

• Project Management Professional (PMP), Required (active)
• ITIL 4, Preferred
• Treasury/IRS Experience, Preferred

Commitment to Diversity -
eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, and any other characteristic provided in accordance with applicable, federal, state and local laws.