About this role
Full Time Mid-level Data Analyst in machine learning at Virtusa in IN-AP-Hyderabad. Apply directly through the link below.
At a glance
- Work mode
- Office
- Employment
- Full Time
- Location
- IN-AP-Hyderabad
- Experience
- Mid-level
Core stack
- Microsoft Office
- Data Analysis
- Stakeholder
- Compliance
- Logging
- Excel
- SQL
Quick answers
What are the qualifications?
ITIL qualification
What skills are required?
Microsoft Office, Data Analysis, Stakeholder, Compliance, Logging, Excel, SQL.
Virtusa is hiring for this role. Visit career page
Hyderābād, India
Description
The Customer Services Data Analyst is responsible for analyzing contractual
and operational data to ensure compliance with obligations, improve data
quality, and deliver insightful reporting to internal and external
customers on a period-by-period basis. The role supports continuous
improvement, identifies efficiencies, and contributes to both
customer-facing and internal BI initiatives.
Essential Job Duties and Responsibilities:
DATA INTEGRITY & COMPLIANCE
DATA ANALYSIS & REPORTING
PROCESS IMPROVEMENT & AUTOMATION
CUSTOMER & STAKEHOLDER ENGAGEMENT
ADDITIONAL RESPONSIBILITIES
Desirable:
ITIL qualification
Skills/Experience/Knowledge
Essential:
Advanced Excel and Microsoft Office skills.
Excellent written, verbal and communication skills.
An understanding of databases and to be able to run scripts accordingly.
Ability to visualize data to allow simple interpretation of results.
Strong data analysis and manipulation.
Ability to learn new IT systems quickly.
Proven ability of analysing and manipulating data
Desirable:
Experience in the transportation industry.
Proven experience of delivering full lifecycle BI reporting project within
an organization.
Previous experience in contracts and variations.
Proven experience of Business Intelligence tools SQL.
Presentation creation and delivery.
Call logging or similar system experience.