Cloud Support Engineer

General information

Requisition # R66295 Locations USA-Remote Work Posting Date 02/26/2026 Security Clearance Required Secret Remote Type Fully Remote Time Type Full time

Description & Requirements

Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we’ve been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now—protect and innovate with MANTECH!

MANTECH seeks a motivated, career and customer oriented Cloud Support Engineer to join our team. This is a remote position.

 As a Cloud Support Engineer, you will have the opportunity to grow your knowledge and skills as a member of the Cloud Operations Team for NAVSEA Bluewater Cloud. You will collaborate closely with engineering and cyber teams to resolve complex technical issues and improve the overall user experience. This role offers significant growth in cloud service management, incident response, and cross-platform technical expertise.

Responsibilities include but are not limited to:

• Lead end-to-end ITSM support for GOV Cloud, managing service requests, incidents, and operational requirements through resolution.

• Develop and maintain SOPs and Knowledge Base articles by analyzing recurring requests to improve efficiency and consistency.

• Monitor cloud environments for security threats and outages, driving rapid incident response and clearly communicating technical updates to customers.

• Troubleshoot, maintain, and optimize multi-cloud infrastructure across AWS, Azure, and GCP.

• Enhance operational performance by implementing automation and new tools to improve cloud support quality and speed.

• Support disaster recovery planning, exercises, and training to ensure system resilience and continuous availability.

Minimum Qualifications:

• Bachelor’s Degree in Computer Science or other related STEM discipline OR an Associate’s degree and 11+ years of relevant experience

• 9+ years of experience related to IT Service Management (ITSM), cloud engineering, operations, networking or cybersecurity

• Experience with GOV cloud systems deployed at multiple Impact Levels (IL2, IL4, IL5, IL6) within DoD-approved Cloud Service Providers such as AWS or Azure

• An active CompTIA Security+ certification or a higher-level DoD-approved security certification

• An active AWS Solution Architect Associate Certification or higher

• Experience with an ITSM platform (ServiceNow, Remedy or Jira)

• Must be available to work West Coast hours to align with our primary support window of 9:00 AM to 5:00 PM PST

Preferred Qualifications:

•   Multi-Cloud experience within Google Cloud Platform, Azure, or Oracle

• Familiarity with Infrastructure as Code (IaC) based architecture

• Familiarity with Git, GitHub, and Markdown

•   Experience with Terraform and Ansible

• Experience with AWS SCCA - AWS Organizations

• Associate level certification or higher in AWS, Azure, or Google Cloud

Clearance Requirements:

• Must have an active Secret security clearance.

Physical Requirements:

• Must be able to remain in a stationary position 50%.

• Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

• Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.

• Must be able to exchange accurate information in these situations.

The projected compensation range for this position is $117,000.00-$195,100.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories.  In addition, MANTECH invests in its employees beyond just compensation.  MANTECH’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.
MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.

If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.