Branch Consultant: Swakopmund

Sanlam

Posted about 12 hours ago

About this role

Full Time Entry-level Branch Consultant: Swakopmund in fintech at Sanlam in Swakopmund, Erongo, NA. Apply directly through the link below.

At a glance

Work mode: Office
Employment: Full Time
Location: Swakopmund, Erongo, NA
Experience: Entry-level · 3+ years

Core stack

Microsoft Office
Contributing
Innovation
Compliance
Outlook

Quick answers

What are the qualifications?
Qualification and Experience
What skills are required?
Microsoft Office, Contributing, Innovation, Compliance, Outlook.

Sanlam is hiring for this role. Visit career page

Swakopmund, Namibia

Who are we?

SanlamAllianz Namibia is a leading Financial Services Institution, which provides services in the fields of Individual Life Insurance, Group Life Insurance, Unit Trusts and Asset Management. To give substance to its objective to be fully-fledged Namibian Insurer, SanlamAllianz Namibia is increasingly introducing greater financial and technical expertise.

What will you do?

The purpose of this position is to effectively deal with customer queries regarding individual insurance and investments. The promotion of the SanlamAllianz brand through outstanding client service and finalising of policy administration tasks within service level agreement.

What will make you successful in this role?

Handling of client enquiries effectively and timeously within service level agreement.
The promotion of the SanlamAllianz brand through outstanding client service
Effective administration of workflow
Processing of claims and maintenance of policies
Meet the rules of compliance

Qualification and Experience

School leaving certificate
Minimum 3 years relevant experience in a client service environment
Experience in the life insurance industry will be an added advantage

Knowledge and Skills

Absolute proficiency in English (verbal and written)
One local Namibian language will be an added advantage
Product knowledge and operating systems of all products on Legacy, SanlamAllianz Affluent products; Entry Level
Market products and SanlamAllianz Funeral on TE and Santam Product, Class and Regent.
Unit trust forms completion and basic understanding of system & products.
Basic understanding of SanlamAllianz Personal Portfolio (SP2) and SanlamAllianz RSA life insurance products
Communication Skills
Computer literate: Microsoft Office; Outlook
Behavioural Skills

Personal Attributes

Plans and aligns - Contributing dependentlyCommunicates effectively - Contributing dependentlyAction orientated - Contributing dependentlyOptimises work processes - Contributing dependently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing dependentlyCustomer focus - Contributing dependentlyCollaborates - Contributing dependentlyCultivates innovation - Contributing dependentlyDrives results - Contributing dependently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

Our commitment to transformation

SanlamAllianz Namibia is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are the key components to ensure a thriving and sustainable business in Namibia. SanlamAllianz Namibia Employment Equity plan and targets will be considered as part of the selection process.