Manager Quality Assurance

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Quality Assurance

Job Category:

People Leader

All Job Posting Locations:

Geel, Antwerp, Belgium

Job Description:

As QA Manager, you lead a team of QA professionals responsible for timely release of commercial APIs ensuring compliance with applicable regulations. You act as QA Point of Contact ensuring quality oversight of the API production plant(s). You encourage your team and business partners to continuously strengthen the Quality and Compliance Culture of the site. You act as a leader who fosters an environment of innovative thinking. 

 

Job Description: 
 

Key Responsibilities 

Leadership & Quality Culture 

• Lead, inspire, and motivate a team of QA professionals responsible for the timely release of commercial APIs. Support, coach, and develop team members to achieve quality, business, and personal objectives. 

• Establish and maintain strong working relationships with Business and Quality partners to ensure alignment of objectives and results. 

• Strengthen the Quality and Compliance Culture across supporting departments by providing coaching and/or training on cGMP and regulatory requirements. 

• Develop and foster an environment of innovative thinking by continuously challenging the status quo, benchmarking industry practices, and identifying opportunities for continuous improvement. 

Quality Oversight & Compliance 

• Act as the QA Point of Contact for the API production plant, ensuring compliance with global regulations, internal standards, and Johnson & Johnson Quality Requirements. 

• Ensure comprehensive quality oversight of operational activities, including review and approval of GMP documentation such as procedures, work instructions, batch records, protocols, and reports. 

• Review and support Annual Product Review (APR) and  approve Continued Process Verification (CPV) reports for the assigned commercial API product portfolio. 

• Serve as Subject Matter Expert (SME) for designated Quality Processes. 

Product Release & Supply Reliability 

• Ensure the timely release of commercial APIs manufactured at the Geel site, working as One Team with QA and Supply Chain partners to maintain a reliable and uninterrupted supply chain. 

• Act as spokesperson and primary QA representative during Health Authority inspections and customer audits. 

Deviation, CAPA & Change Control Management 

• Ensure that Non-Conformances, Deviations, CAPAs, Change Controls, and Product Quality Complaints are timely and properly investigated. Provide quality, compliance, and technical expertise to ensure internal and external customer expectations are met. 

• Ensure appropriate handling and escalation of Non-Conformances and Complaints with potential impact on patient safety, product quality, or supply continuity. 

• Proactively escalate critical quality issues to senior management when needed. 

Regulatory & Industry Knowledge 

• Remain current with international regulations, guidelines, and industry best practices related to API manufacturing and Quality Assurance. 

• Drive implementation of innovative initiatives that deliver sustainable improvements in organizational, quality, and compliance performance. 

Standby Responsibility 

• Take part in the standby / on-call rotation outside regular office hours (evenings and weekends) to support 24/7 manufacturing operations and ensure timely quality decision-making during continuous production. 

 

Job Qualifications: 

Required Qualifications 

• Master’s degree in a scientific field (e.g., Chemistry, Bioengineering, Pharmaceutical Sciences or related discipline). 

• Minimum of 5 years of experience in Chemical and/or Pharmaceutical Supply Chain and/or Quality Assurance. 

• Proven experience as a Quality Release Responsible for commercial products (musthave). 

• Strong knowledge of cGMP (domestic and international), ICH guidelines, and relevant quality policies, standards, and procedures. 

• Experience with Health Authority inspections, audit readiness, and regulatory interaction. 

• Demonstrated ability to work independently while maintaining strong alignment with key stakeholders. 

• Strong analytical and problemsolving skills, with the ability to make sound, riskbased decisions under time pressure. 

• High level of accuracy, proactivity, and accountability in daytoday work. 

Preferred Qualifications 

• People leadership experience (formal or informal) is a strong asset. 

• Strong leadership capabilities with the ability to shape, influence, and drive Quality strategy across local teams. 

• Effective team player committed to working as One Team. 

• Demonstrated ability to work across organizational boundaries through strong influencing, negotiation, and partnership skills. 

• Excellent communication, negotiation, and presentation skills with the ability to engage all levels of the organization. 

• Solid understanding of operational and business drivers and how quality decisions impact product, patients, and supply. 

 

Fluent in Dutch and English languages and excellent communication skills. 

 

 

 

Required Skills:

 

 

Preferred Skills:

Compliance Management, Corrective and Preventive Action (CAPA), Cross-Functional Collaboration, Developing Others, Fact-Based Decision Making, Give Feedback, Good Manufacturing Practices (GMP), Inclusive Leadership, ISO 9001, Leadership, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Quality Validation, Risk Assessments, Standard Operating Procedure (SOP), Tactical Thinking, Team Management