OAG - Criminal Investigations | Administrative Assistant III | 26-0308

GENERAL DESCRIPTION
The Criminal Investigations Divisions of the Office of the Attorney General (OAG) is seeking an Administrative Assistant who will provide administrative support or technical program assistance work for the Professional Standards Unit, Law Enforcement Division. Work involves dissemination information, maintain filing systems, data entry and administrative support work.

The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas.  As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law.  OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans. 

ESSENTIAL POSITION FUNCTIONS

• Prepares, edits, and distributes correspondence, reports and statistical data maintains all digital files
• Reports training hours to TCOLE and maintains spreadsheets with training data. Must be proficient in excel data entry. 
• Maintains and Organizing Training/ Background files per TCOLE guidelines 
• Performs general office duties such as filing and maintaining a filing system, answering, and routing phone/emails, answers and routes calls, greets guests, routing and sorting unit mail and ordering and maintaining office supplies.
• Coordinates training request, rosters 
• Records Management Liaison
• Compiles data for databases and prepares summaries or reports. 
• Manages and maintains schedules and travel arrangements for unit staff
• Case management – open and closing unit cases
• Assist with unit monthly inventory reporting. Verifies location of equipment, tracks inventory information, prepares forms, completes spreadsheets, submits monthly/annual paperwork, and maintains files within the division.
• Prepares Public information Act (PIA) responses for the unit
• Assist division management as needed with special projects 
• Performs related work as assigned
• Maintains relevant knowledge necessary to perform essential job functions
• Attends work regularly in compliance with agreed-upon work schedule
• Ensures security and confidentiality of sensitive and/or protected information
• Complies with all agency policies and procedures, including those pertaining to ethics and integrity

MINIMUM QUALIFICATIONS

• Education: Graduation from high school or equivalent
• Experience: Three years of full-time experience working in the following (or closely related) fields: administrative support, clerical work, customer service, general office, secretarial work, or legal support; may substitute ninety credit hours from an accredited college or university for the required experience on a year-for-year basis
• Knowledge of office practices and administrative procedures and criminal justice system
• Skill in using Microsoft Office to include excel
• Skill in handling multiple tasks, prioritizing, and meeting deadlines
• Skill in effective oral and written communication
• Skill in exercising sound judgment and effective decision making
• Ability to receive and respond positively to constructive feedback
• Ability to work cooperatively with others in a professional office environment
• Ability to provide excellent customer service
• Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)
• Ability to arrange for personal transportation for business-related travel
• Ability to work more than 40 hours as needed and in compliance with the FLSA
• Ability to lift and relocate 30 lbs.
• Ability to travel (including overnight travel) up to 5% 

PREFERRED QUALIFICATIONS

• Education: Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: administrative support, clerical work, customer service, general office, secretarial work, or legal support
• Experience: Communicating with investigators and personnel from local, state, and federal law enforcement agencies
• Knowledge: salesforce timekeeping & travel, Case Management, LCMS, Crimestar systems, OAG policies and procedures 
• Abilities: To work with multiple Criminal Justice Organizations
• Certifications: Notary Public and CJIS certification
• Other Language: Ability to proficiently read, write, and speak Spanish

TO APPLY

To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER