Bank Receptionist

Bank Receptionist | Spire Thames Valley Hospital | Bank | Slough | Reception | Weekends

Spire Thames Valley Hospital in Slough is seeking an experienced Receptionist to join their team on a Bank, ad/hoc basis. The shifts available are mainly Saturdays and Sundays. 

Duties and Responsibilities

• Welcoming, registering, including the accurate collection of credit card details and patient information.
• Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
• Compliance with NHS forms and processes.
• Processing in-patient/out-patient charges.
• Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
• Discharge of patients onto computer system ensuring accuracy of all information.
• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
• Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

Who we're looking for

• A personable individual with the ability to work on own initiative as well as part of a team
• Good basic PC skills, including Word, Excel and Outlook
• Excellent customer service skills
• High degree of accuracy in administration
• Great communication skills at all levels
• Experience in a customer service environment
• Experience with information management systems
• Switchboard experience desirable

Working Hours: Zero hour contract, weekend shift cover needed 

Contract Type: Bank

Benefits

We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

Closing Date: 26/03/2026.  If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.