HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales
Kotak Mahindra Bank
Posted about 9 hours ago
About this role
Full Time Mid-level HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales in banking at Kotak Mahindra Bank in Thane, Maharashtra, India. Apply directly through the link below.
At a glance
- Work mode
- Office
- Employment
- Full Time
- Location
- Thane, Maharashtra, India
- Experience
- Mid-level · 2+ years
Core stack
- Reconciliation
- Excel
- Sales
Quick answers
What skills are required?
Reconciliation, Excel, Sales.
Kotak Mahindra Bank is hiring for this role. Visit career page
Thāne, India
PSO_JD
- Handling & resolution of customer queries, complaints received at the Branch through co-ordination with various stakeholders
- Assisting customers in completion of FKYC
- Providing on field support to the Sales team & Branch teams for 811 customer servicing
- Handling rejection cases & curing/resolution of same through co-ordination with the Business team
- Conducting regular training sessions with the field/Sales team to improve their productivity
- Monthly reconciliation of biometric devices which are with the field team
- Publishing regular MIS (as & when required)
- Customer out calling (as & when required)
Candidate Requirement:
- Graduate (any stream) with 1-2 years of experience preferably in Banking Industry
- Strong Communication skills – Verbal and Written
- Good knowledge of MS-Office (MS-Excel in particular)
- Assertive attitude
- Self Driven
- Service mind set
- Pay Scale: As per HR categorization
Job details
Workplace
Office
Location
Thane, Maharashtra, India
Job type
Full Time
Experience
Mid-level · 2+ years
Company
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