Product Manager

Create your best future and join Westpac as a Product Manager (12‑month fixed-term opportunity).
  What’s the role?

As a Product Manager within the Strategy, Customer Acquisition & Retention Village, you will support the delivery of initiatives focused on broker and 1P customer retention, including rebates and targeted offers aligned to the Consumer Mortgages strategy.

You’ll lead delivery of campaigns and initiatives end to end, working closely with stakeholders across Digital, Compliance, Legal, Operations, Distribution, and Transformation. The role focuses on shaping and delivering retention activity, managing offer fulfilment, and ensuring all product changes meet risk and compliance requirements.

You’ll track performance against product OKRs, provide insights through reporting, and support continuous improvement across retention outcomes and customer experience.

This role is Sydney‑based and offered as a 12‑month fixed-term opportunity.

  What do I need?

• Ideally a banking background with mortgage experience
• Experience in product management, with end‑to‑end delivery of initiatives or campaigns
• Strong stakeholder management skills across cross‑functional teams
• Experience supporting risk and compliance requirements for product changes and campaigns
• Ability to analyse data, prioritise work, and track performance against OKRs
• Strong written and verbal communication skills
• Experience with Salesforce and/or Power BI (highly desirable)

Why join us? We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
• Tailored learning and development opportunities to help your grow your career within the bank. 
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today To get started, simply click on the APPLY or APPLY NOW button
  We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
  If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.