About this role
Full Time Desktop Support Engineer L1 RU in healthcare at Excis Compliance in Moscow, Russian Federation. Apply directly through the link below.
At a glance
- Work mode
- Office
- Employment
- Full Time
- Location
- Moscow, Russian Federation
- Education
- Bachelor's degree or equivalent
Core stack
- Computer Science
- Customer Service
- Microsoft Office
- Innovation
- Healthcare
- Remote
Quick answers
What are the qualifications?
Bachelor's Degree or equivalent in Computer Science or related field
What skills are required?
Computer Science, Customer Service, Microsoft Office, Innovation, Healthcare, Remote.
Excis Compliance is hiring for this role. Visit career page
Moscow, Russia
WE'RE HIRING A DESKTOP SUPPORT ENGINEER LEVEL 1 IN MOSCOW!
Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to provide technical support for our prestigious healthcare client. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.
Why Excis?
- Client presence in 190+ countries
- 6000+ Engineers worldwide
- 200+ Enterprise Clients
- Global support network and resources
- Provide first/second level contact and problem resolution for customer issues
- Install, upgrade, support and troubleshoot Windows OS (XP, 7, 8.1, 10) and Microsoft Office applications
- Perform hardware support: installation, maintenance and repairs of desktops, laptops, printers
- Maintain ticket updates for all reported incidents using helpdesk ticketing systems
- Work with Third Party Vendors to remediate complex AV issues
- Provide basic Mac operating system support for Apple users
- Use diagnostic tools to troubleshoot network connectivity and workstation issues
- Mentor and assist Band 0 technicians while supporting Band 2 Technicians
Requirements
- Bachelor's Degree or equivalent in Computer Science or related field
- CompTIA A+, Microsoft Certified Professional (MCP) or better
- Minimum 18 months of IT experience in Windows Desktop support
- Experience with Windows 7-10, Active Directory, GPOs, MS Office 365
- Knowledge of mobile device management (IOS/Android)
- Enterprise anti-virus solutions and helpdesk ticketing systems
- Fluent Russian and English (B2 level) required
Benefits
- Competitive salary package
- Career growth opportunities
- Supportive work environment
- Professional development