Support Coordinator

Support Coordinator

Salary £25,838 per annum, £13.21 per hour, plus 34 days leave (rising to 39) and health cash plan worth over £1140

Permanent, full time (37.5 hpw)

Cedar House, Newcastle Upon Tyne

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As our support co-ordinator, you’ll be at the heart of supporting our young customers who have complex needs to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!

What’s in it for you?

• 34 days leave, pro-rated (including bank holidays and a “me day”)

• Paid time off for volunteering

• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies

• Career path with development and an excellent training package

• Excellent benefits and rewards including supermarket discounts and travel expenses

What you’ll do

• Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.

• Our brilliant customers that you will be working with are all adult females who have experienced or are at risk of experiencing homelessness or rough sleeping.

• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.

• Carrying out risk assessments, support planning, goal setting and regular reviews.

• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.    

Why join us

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You have

• Passion to support our customers to live their best life, working together with an eye for detail. 

• Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children

• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.

• Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs. 

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits

• This will be on a 3 week rolling rota working one weekend in three.

• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.

• Working on a rota that has the earliest start of 7am and the latest finish of 8.30pm. But don't worry, there are plenty of days off in between to recharge those batteries.

• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.

• You’ll need an Enhanced DBS check done and we pay for that.

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.

For reasonable adjustments email recruitment@homegroup.org.uk