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Assistant Manager
EXL
Posted 3 months ago
Key Responsibilities
Data Analytics & Reporting
- Collect, clean, and analyze data from multiple sources to generate actionable business insights.
- Design, develop, and maintain dashboards to monitor KPIs, performance metrics, CX indicators, and resource utilization.
- Perform trend analysis, root cause analysis, forecasting, and scenario modeling to support strategic planning.
- Prepare MIS reports and periodic performance summaries for leadership and business stakeholders.
- Partner with stakeholders to identify reporting requirements and deliver accurate, timely, and relevant insights.
Business Insights & Presentation (PPT Preparation)
- Develop high-impact PowerPoint presentations for leadership reviews, business updates, and client/stakeholder discussions.
- Translate analytical findings into clear business narratives, visual storytelling, and executive summaries.
- Create structured decks covering business insights, performance trends, forecasts, and CX analysis.
- Ensure presentations are data-accurate, visually consistent, and aligned with business objectives.
Stakeholder Management
- Collaborate with cross-functional teams, project managers, and leadership to support informed decision-making.
- Communicate insights and recommendations effectively to both technical and non-technical audiences.
Key Responsibilities
Data Analytics & Reporting
- Collect, clean, and analyze data from multiple sources to generate actionable business insights.
- Design, develop, and maintain dashboards to monitor KPIs, performance metrics, CX indicators, and resource utilization.
- Perform trend analysis, root cause analysis, forecasting, and scenario modeling to support strategic planning.
- Prepare MIS reports and periodic performance summaries for leadership and business stakeholders.
- Partner with stakeholders to identify reporting requirements and deliver accurate, timely, and relevant insights.
Business Insights & Presentation (PPT Preparation)
- Develop high-impact PowerPoint presentations for leadership reviews, business updates, and client/stakeholder discussions.
- Translate analytical findings into clear business narratives, visual storytelling, and executive summaries.
- Create structured decks covering business insights, performance trends, forecasts, and CX analysis.
- Ensure presentations are data-accurate, visually consistent, and aligned with business objectives.
Stakeholder Management
- Collaborate with cross-functional teams, project managers, and leadership to support informed decision-making.
- Communicate insights and recommendations effectively to both technical and non-technical audiences.
- Bachelor’s degree in Business, Computer Science, Data Analytics, or a related field.
- 4–5 years of experience in data analytics, business analytics, or reporting roles.
- Strong analytical and problem-solving skills with the ability to interpret complex datasets.
- Excellent written and verbal communication skills.
- Strong organizational skills with high attention to detail
- Data Analytics & Visualization: Power BI, Tableau
Job details
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