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Assistant Manager

EXL

Posted 3 months ago

Key Responsibilities

Data Analytics & Reporting

  • Collect, clean, and analyze data from multiple sources to generate actionable business insights.
  • Design, develop, and maintain dashboards to monitor KPIs, performance metrics, CX indicators, and resource utilization.
  • Perform trend analysis, root cause analysis, forecasting, and scenario modeling to support strategic planning.
  • Prepare MIS reports and periodic performance summaries for leadership and business stakeholders.
  • Partner with stakeholders to identify reporting requirements and deliver accurate, timely, and relevant insights.

Business Insights & Presentation (PPT Preparation)

  • Develop high-impact PowerPoint presentations for leadership reviews, business updates, and client/stakeholder discussions.
  • Translate analytical findings into clear business narratives, visual storytelling, and executive summaries.
  • Create structured decks covering business insights, performance trends, forecasts, and CX analysis.
  • Ensure presentations are data-accurate, visually consistent, and aligned with business objectives.

Stakeholder Management

  • Collaborate with cross-functional teams, project managers, and leadership to support informed decision-making.
  • Communicate insights and recommendations effectively to both technical and non-technical audiences.

Key Responsibilities

Data Analytics & Reporting

  • Collect, clean, and analyze data from multiple sources to generate actionable business insights.
  • Design, develop, and maintain dashboards to monitor KPIs, performance metrics, CX indicators, and resource utilization.
  • Perform trend analysis, root cause analysis, forecasting, and scenario modeling to support strategic planning.
  • Prepare MIS reports and periodic performance summaries for leadership and business stakeholders.
  • Partner with stakeholders to identify reporting requirements and deliver accurate, timely, and relevant insights.

Business Insights & Presentation (PPT Preparation)

  • Develop high-impact PowerPoint presentations for leadership reviews, business updates, and client/stakeholder discussions.
  • Translate analytical findings into clear business narratives, visual storytelling, and executive summaries.
  • Create structured decks covering business insights, performance trends, forecasts, and CX analysis.
  • Ensure presentations are data-accurate, visually consistent, and aligned with business objectives.

Stakeholder Management

  • Collaborate with cross-functional teams, project managers, and leadership to support informed decision-making.
  • Communicate insights and recommendations effectively to both technical and non-technical audiences.
  • Bachelor’s degree in Business, Computer Science, Data Analytics, or a related field.
  • 4–5 years of experience in data analytics, business analytics, or reporting roles.
  • Strong analytical and problem-solving skills with the ability to interpret complex datasets.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with high attention to detail
  • Data Analytics & Visualization: Power BI, Tableau

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Job details

Workplace

Office

Location

Gurugram, Haryana, India

Experience

MI

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