Administrator

Company Description

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.

Job Description

PRIMARY RESPONSIBILITIES

To assist the Manager of the Geochem Admin Department to effectively overseeing the Administrative functions of the division as well as maintaining customer communication.

SPECIFIC RESPONSIBILITIES

• Printing and e-mailing of test reports
• Invoicing completed work as per agreed rates
• Assist department with general administrative tasks (filing, copying, creating customized reporting templates, reconciliations, updating spreadsheets)
• Assist department with maintaining a current status of outstanding work as well as following up with the lab regarding expected reporting dates
• Assist Section Manger with contract review and issues of proposals
• Assist with and co-ordinate customer enquiries/queries. 
• Data entry of results into SLIM G6 where necessary
• General Laboratory duties as required and within qualifications
• Maintain a clean working environment
• Complies with health and safety regulations.
• Keep relevant communications confidential
• Complies and conforms to the laboratory quality management system (ISO17025 and SANAS)
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.
• Participate and form part of Operational Integrity projects and campaigns
• Apply Check status process and use the Stop Work Authority whenever the control of risks is not clearly established and understood
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.

COMPLIANCE & AUTHORITY

• Report any faulty and/or nonfunctioning apparatus or equipment to the immediate superior.
• Each staff member has the authority to cease the use of any equipment that may be deemed to constitute a safety hazard and/or work that may affect the quality or integrity of test results.
• Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation.
• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without necessary knowledge and protection and take action to address the hazard.
• Cease to carry out work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
• Implementation and maintenance of the quality system.

Qualifications

Education

• Grade 12 / Matric or N3 with Mathematics and Science as subjects – and/or proven years of laboratory, knowledge, skills and experience sufficient to be recognized as a qualification through – Recognition of Prior Learning
• National Diploma in Analytical Chemistry will be an advantage

Experience

• Minimum of 3 years relevant experience in an administrative position
• Computer Literate (Microsoft Office)
• Laboratory background be an advantage

REQUIRED SKILLS

• Excellent problem-solving skills
• Attention to detail
• Excellent interpersonal skills and the ability to work with a variety of personalities
• Ability to consistently meet deadlines
• Works well under pressure
• Ability to work both independently and as part of a team
• Superb organizational skills
• Ability to multi-task and handle several issues simultaneously
• Ability to maintain a positive and professional attitude when dealing with escalated issues.

Additional Information

All your information will be kept confidential according to EEO guidelines.