Learning Experience Coordinator

At C&K, our purpose is to make a positive impact on children’s lives. It’s what we’ve been doing for more than 115 years. Through evidence-based thinking, hard work and true compassion, we’ve built a trusted reputation as Queensland’s leading provider of early childhood education. And as a child safe organisation, we put children's safety and wellbeing at the heart of everything we do, creating nurturing spaces where children can learn, explore, play and grow. 

The opportunity

We’re seeking a Learning Experience Coordinator to join our Learning Experience team on a 6-month full-time fixed term contract. This role is ideal for someone who thrives on organisation, accuracy and customer service, and enjoys supporting professional development activities behind the scenes.

You’ll play a key role in coordinating learning systems, data, and processes that enable C&K employees and affiliates to access high-quality professional development that supports our mission and strategic priorities.

What you’ll be doing

Reporting to the Learning Experience Manager, you’ll provide high-quality coordination and administrative support across learning and development activities, including:

Learning systems & data management

• Administer and maintain the Learning Management System (LMS), including user access, course allocations, approvals, reporting and course library maintenance

• Ensure accurate, timely monthly LMS reports are provided to key stakeholders

• Maintain learning content and resources across internet and intranet sites

Coordination of learning activities

• Support the preparation and delivery of professional development days, conferences and tailored learning activities, including communications, reminders and participant support

• Assist with the coordination of C&K courses and live learning sessions

• Ensure learning activities are appropriately resourced and feedback is gathered and analysed to support continuous improvement

Customer service & stakeholder support

• Respond to Learning Experience enquiries in a timely manner, providing clear information and resolution options

• Support C&K centres, affiliates and teams with compliance training and professional development queries

• Monitor online forums and discussions to ensure appropriate engagement and responses

Operational support

• Assist HR Operations and Recruitment with onboarding activities for new employees

• Administer study assistance and first aid training requests in line with C&K guidelines

• Identify opportunities to improve processes and contribute to ongoing projects as required

What you’ll bring

To thrive in this role, you’ll bring strong organisational skills, a keen eye for detail and a customer-focused mindset. You’ll also have:

• Experience in a similar coordination or administration role within a medium to large organisation

• Experience using a Learning Management System (highly regarded)

• Intermediate Microsoft Office skills (Excel, Word, PowerPoint and Outlook)

• Demonstrated reporting and data analysis skills, with the ability to present information clearly and meaningfully

• Strong written and verbal communication skills

• Proven ability to meet deadlines and deliver high-quality outcomes

• A strong attention to detail and commitment to accuracy

• A collaborative, flexible and resilient approach, with a willingness to support the wider Learning Experience team

No formal qualifications are required for this role.

Find Your Better Way and Enjoy the Benefits 

Every C&K career helps children belong and grow. We’ll set you up for success with a range of benefits, programs and opportunities to help you earn, be well and grow. 

• Find a healthy work-life balance with family-friendly priority access to C&K childcare centres and discounts of up to 35% of the gap fee. 
• Be well and prosper with an Employee Assistance Program that includes financial counselling, nutrition coaching, individual counselling and specialist support for LGBTIQA+ and First Nations individuals. 
• BUPA health insurance discounts 
• Funded Blue Card and National Police Check.  
• Take your career to new heights with professional development opportunities. 
• Support the growth of our teams and earn a $1000 referral bonus reward. 
• Plus so much more. 

Join us and find a better way with C&K - for children, for you, for always.  

C&K is a child-safe organisation and all C&K employees are required to undergo a police check and not be a ‘Restricted Person’ or Suspended Educator under the QLD Blue Card System. 

We welcome applicants who identify as an Aboriginal and Torres Strait Islander, have a Culturally and /or Linguistically Diverse background and/or those with additional needs.  

Kedron, QLD