About this role
Full Time Mid-level Floor Supervisor in AI at The Hongkong and Shanghai Hotels, Limited in Hong Kong SAR, HK. Apply directly through the link below.
At a glance
- Work mode
- Office
- Employment
- Full Time
- Location
- Hong Kong SAR, HK
- Experience
- Mid-level · 2+ years
Core stack
- Hospitality
- Efficiency
Quick answers
What skills are required?
Hospitality, Efficiency.
The Hongkong and Shanghai Hotels, Limited is hiring for this role. Visit career page
Hong Kong, Hong Kong
We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.
- 17 paid statutory holidays
- Exceptional market leading benefits
- Option of MPF or ORSO retirement scheme
Key Accountabilities:
- Inspects all guest rooms and pantry areas to ensure the highest standard of cleanliness
- Handles all requests and complaints on guest floors
- Organises and oversees daily workflow and manpower allocation to ensure smooth operation and efficiency
- Provides direction, guidance and training to Room Attendants to uphold Hotel standards
General Requirements:
- Minimum of 2 years' Housekeeping supervisory experience, related experience in luxury hotels is a plus
- Excellent interpersonal and communication skills
- Fluent in spoken and written English. Good command of Cantonese or Mandarin is an advantage
- Strong knowledge of hospitality services and Housekeeping operations