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Airline Technical Support Engineer

CAE

Posted about 2 months ago

About this role

Full Time Mid-level Airline Technical Support Engineer in AI at CAE in Kuala Lumpur, Malaysia. Apply directly through the link below.

At a glance

Work mode
Office
Employment
Full Time
Location
Kuala Lumpur, Malaysia
Experience
Mid-level · 5+ years

Core stack

  • Technical Guidance
  • Cross-functional
  • Innovation
  • Logistics
  • On-call

Quick answers

  • What are the qualifications?

    Possession of a relevant Engineering Degree or EASA/A&P maintenance license.

  • What skills are required?

    Technical Guidance, Cross-functional, Innovation, Logistics, On-call.

CAE is hiring for this role. Visit career page

Kuala Lumpur, Malaysia

                                                                                                         

Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with projects to which you would be proud to contribute? Come share your passion with us.

By joining our 24/7 Technical Support team, you will become part of a dedicated global team focused on supporting our clients operating fleet, ensuring aircraft reliability and availability, while also remaining compliant with applicable airworthiness regulations. Are you ready to:

  • Plan, monitor and control maintenance activities of aircraft under CAE Management in real-time.
  • Manage Aircraft on Ground (AOG) situations and expedite repairs.
  • Liaise with OEM on technical issues.
  • Act as a point of contact between maintenance and flight crews, CAMO, MRO/Part-145, Flight Ops, Logistics, ensuring effective communication between the parts.
  • Provides technical guidance to maintenance personnel, flight crews and ground personnel, and is available for consultation and decisions on technical operational and procedural matters.
  • Troubleshoot and address aircraft technical defects.
  • Control and track defects using the maintenance management software, liaising with the client and MRO providers for defect rectification.
  • Collaborate with maintenance teams to develop solutions for recurring problems.
  • Maintain accurate records of aircraft maintenance activities.
  • Source components from approved vendors in support of the operating fleets.
  • Liaise with vendors and manage RFQ’s, PO’s, and shipping information.

Our ideal candidate has:

  • Minimum 5 years of experience in technical roles within Airline's Technical Services, MCC, MRO or component supplier.
  • Possession of a relevant Engineering Degree or EASA/A&P maintenance license.
  • Familiarity with global civil aviation regulations and requirements (EASA/FAA).
  • A proactive attitude and able to take the initiative to address technical challenges.
  • Demonstrated ability to work independently, handle multiple concurrent projects and initiatives in a cross-functional setting.
  • Skill in simplifying complex processes and work under pressure.
  • Strong focus on client satisfaction and delivering exceptional service.
  • Flexibility in scheduling, ability to work shifts and weekends as required.
  • Availability to respond on short notice.

Preferred Qualifications & Skills

  • Prior working experience with Boeing and/or Airbus aircraft families is advantageous.

Shift Pattern

  • Morning (07-15) or Afternoon (15-23) shifts with on-call weekends (1 out of 3).
  • International travel 15%

#LI-DP1

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

       

Position Type                      

Temporary (Fixed Term)

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.com if needed.

Data Privacy

Privacy Statement | CAE

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Job details

Workplace

Office

Location

Kuala Lumpur, Malaysia

Job type

Full Time

Experience

Mid-level · 5+ years

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