About this role
Overview:
The Application Systems Analyst III is a full-time position with Atlantic Health System’s (AHS) Information Technology Division. The Application Systems Analyst will be responsible for supporting the Epic OpTime and Anesthesia build across the enterprise. The work is accomplished in a team environment and requires excellent problem solving and communication skills with a high level of professionalism. The individual will be expected to participate in the on-call rotation for handling incident tickets and providing support of complex clinical workflows.
Responsibilities:- Lead analysis of workflows, system configurations, and technical issues for supported applications.
- Scope and manage major and minor system enhancements following ISS standards and best practices.
- Evaluate new system functionalities and recommend prioritization and implementation strategies.
- Troubleshoot complex user issues and provide expert-level support.
- Assign and prioritize team tasks, supporting both daily operations and ad-hoc requests.
- Monitor project progress, addressing delays and ensuring timely delivery.
- Collaborate with IT, clinical, business, and operations teams to optimize workflows.
- Recommend and drive changes in ISS processes, change management, and operational workflows.
- Design and implement innovative solutions to enhance services or reduce costs under tight deadlines.
- Mentor team members, manage vendor relationships, and represent IT in cross-functional meetings and demonstrations.
Education:
- Bachelor's degree in Healthcare Administration, Public Health, Mathematics, Healthcare Informatics or Computer Science or equivalent experience
Requirements:
- Minimum 5 years work experience within IT
- Experience with application build and configuration
- Demonstrated comprehensive knowledge of clinical and/or business practices and principles
- Demonstrated ability to gather information from multiple sources and analyze applicability and appropriateness, and develop an efficient workflow
- Experience with organizational strategies, business operations, and end-user requirements to develop system design and training projects
- Excellent interpersonal, communication, leadership and change management skills to establish and maintain positive and productive working relationships
- OpTime and Anesthesia Certification Required
- ITIL Foundation certification (or obtain after hire)