Sales Coordinator

Description

This is a full time, onsite role at our Bethlehem facility.

ABEC has been a trusted partner in the biopharmaceutical manufacturing industry for over 50 years, offering end-to-end solutions that reduce costs, accelerate time to market, and boost productivity. Our offerings include bioreactors, fermentation systems, filtration and chromatography systems, and more. 

Position Summary:

The Sales Coordinator plays a central role in keeping the sales engine running smoothly. This position blends administrative precision, data stewardship, and cross-team collaboration. The ideal candidate is highly organized, tech-savvy, and energized by helping a sales team work smarter through excellent CRM management.

 Responsibilities:  

• Maintain, update, and optimize the company’s CRM system to ensure accurate, complete, and timely data.
• Monitor data quality, perform routine audits, and resolve inconsistencies.
• Create and manage dashboards, reports, and pipelines to support sales forecasting and performance tracking.
• Train new and existing team members on CRM best practices and new features.
• Partner with IT or external vendors to troubleshoot issues and support system enhancements.
• Assist with lead assignment, territory management, and workflow automation.
• Work closely with Marketing to ensure smooth lead handoff and campaign tracking.
• Serve as a point of contact for internal teams needing CRM insights or sales-related information.

Requirements:

• Experience working with CRM platforms (e.g., Salesforce, HubSpot, Dynamics).
• Strong analytical skills and comfort working with data.
• Excellent communication and organizational abilities.
• Ability to manage multiple priorities and deadlines.
• Familiarity with sales processes and terminology.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet.
• Bachelor’s Degree or relevant sales experience.