About this role
Product Manager, CPRO Innovation - Client Segment
Department: Product
Employment Type: Permanent
Location: Remote, United States
Reporting To: VP, Product - Client
Description
Veriforce® is a recognized leader in delivering comprehensive, integrated supply chain risk management solutions that help bring workers home safely and optimize business performance. The company’s SaaS safety and compliance platform, data integrity and verification practices, and standardized safety training programs empower leading organizations to drive safety and compliance into their supply chains and down to the worker level. As the world’s largest supply chain risk management network, Veriforce partners with over 3,200 hiring companies in over 130 countries, serving more than 80,000 contractors, over 7,000 authorized instructors and evaluators, and millions of individual workers. This network makes Veriforce the preferred partner for companies that strive to ensure a safe, qualified third-party workforce. Company offices are in the U.S., Canada, South Africa, the U.K., and Australia.The Product Manager, CPro Innovation – Client Segment owns strategy, roadmap, and performance of the experiences in our future state platform (CPro) for client organizations that engage with our platform to reduce risk in their contracted workforce, demonstrate regulatory compliance, or obtain third-party credentials to improve business viability.
In our network business model, the Client mandate and utilization of our platform grows the value driver of contractor participation, thus increasing the pool of vetted and qualified contractors for client selection and contractor subscriptions. This role must balance innovation leading to the product north star, a multitude of risk categories impacting our clients’ operations dependent on industries, regions and market trends, and competitor evolution— with a long-term roadmap that introduces innovations, features and benefits aligned to client-led success. Regional adaptation, compliance sensitivity, and localized language and feature requirements remain essential to this role’s success.
What that means day-to-day:
Segment Strategy & Ownership• Own the product vision and roadmap for innovation for the Client segment, ensuring alignment to current GTM models
• Balance short-term delivery to support Client-driven needs, competitor differentiators, and iteratively improving existing features
• Build segment strategies tailored to regional market dynamics, including compliance culture, regulatory mandates, and platform maturity
• Partner with the Product Manager – Integration on strategy and execution for the integration of other CM products
Roadmap Development & Execution
• Drive a roadmap that reflects value-generating features to enhance client user experience and mandate of the program
• Collaborate with regional GTM teams to prioritize deliverables to support sales goals and client retention through competitor differentiation
• Translate the product north star strategy into execution
• Collaborate cross-functionally leveraging shared UX, API, configuration, and QA capabilities
• Ensure features meet varying international standards (e.g., compliance, language, audit trails) without compromising product cohesion
Customer & Market Insight
• Represent the client perspective across buyer and administrative users, from onboarding through renewal
• Gather insight through interviews, focus groups, surveys, and analytics across territories to identify opportunities for both compliance enablement and deeper value creation
• Collaborate with Product Intelligence to track regional competitor offerings, market shifts, and user preferences
• Identify and prioritize roadmap opportunities that deliver value to Clients, such as data visualizations, network visibility, forms, or marketplace
Cross-Functional & Commercial Partnership
• Align closely with regional Sales, Marketing, and Customer Success teams to ensure roadmap investments support go-to-market success
• Collaborate on regional pricing, packaging, and onboarding approaches to optimize conversion and long-term value
• Enable GTM teams with region-specific messaging, demo flows, and product positioning
Performance Management & Reporting
• Own product KPIs for the Client segment, including adoption, retention, revenue, and satisfaction, with the ability to segment performance by region
• Use data and feedback to adjust prioritization and improve performance across GTM models
• Monitor roadmap progress and communicate results to internal stakeholders and executive leadership
• Support Board- and ELT-level reporting on product impact, including insights into market traction and growth levers
Key Outcomes (First 12–18 Months)
• Deliver a regionally localized client innovation roadmap that drives value and supports GTM goals
• Deliver multiple product enhancements that directly improve adoption and retention for US and UK enterprise buyers
• Execute Operation Iron objectives for US customers
• Partner with Product Manager, CPro Integration – Client to identify opportunities to create new value for UK clients independent of SC UK integration
What you’ll need to be successful:
• 5+ years in product management, ideally with experience in compliance-driven SaaS, networked platforms, or buyer/user hybrid ecosystems• Proven success in balancing short-term GTM execution with long-term product vision and adoption strategies
• Familiarity with regulated markets and region-specific product delivery models (especially in the UK and North America)
• Strong understanding of user value frameworks
• Experience supporting field enablement and GTM alignment across diverse customer types and territories
• Executive presence and collaboration skills for influence across Product, Engineering, Marketing, and Sales
• Experience in PE-backed, multi-product SaaS environments preferred
What you’ll get in return:
Here are just a few of the great reasons you should join our team!- Work with a global team! We have colleagues and customers across North America and overseas.
- Veriforce is a great place to work! Our leaders and teams cite culture as one of the top reasons this is a great place to
- Veriforce provides
- 100% paid employee medical and dental insurance
- Monthly contributions to Health Savings Accounts
- A 401(k) match that is immediately fully vested
- Outstanding time off benefits
- Paid time off for volunteer activities
- Remote work