Operations Coordinator

As a part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University, a leading institution of higher learning located in Indianapolis, is seeking a dedicated and dynamic individual to join our team as an Operations Coordinator within health professions admissions at Marian University. In this role you will play a vital role in supporting prospective students in their journey towards a career in the health professions. Your passion for education, operations, and data management will contribute to the continued success of our graduate health programs.

Essential Duties and Responsibilities:

• Actively engages the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values, honoring the legacy of the founding congregation, promoting unity and integrating the Catholic Franciscan Intellectual traditions in courses, programs, and services.
• Coordinate day-to-day admissions operations for health professions programs ensuring smooth workflow and compliance with institutional policies.
• Serve as a central point of contact for prospective applicants regarding admissions processes, deadlines, and documentation.
• Manage admissions data entry and record-keeping, including maintaining accurate applicant files and updating databases or CRM systems.
• Support communications with applicants throughout the admissions lifecycle, from initial inquiry through enrollment decisions.
• Work closely with admissions counselors, program directors, administrative staff, and enrollment management to ensure alignment of processes and goals.
• Draft and send routine correspondence to applicants, departments, and external stakeholders.
• Utilize admissions software and CRM tools to track applicants, document interactions, and generate reports for leadership.
• Ensure compliance with university policies, FERPA, and relevant accreditation requirements in handling applicant data.
• Help analyze operational metrics (e.g., application trends, event attendance, conversion rates) to support process improvements.
• Identify areas for workflow efficiency, recommend enhancements, and assist in implementing updated procedures.
• Maintain and update admissions documentation, checklists, and process guide to reflect best practices and institutional changes.
• Support special projects or strategic initiatives aimed at improving health professions enrollment outcomes. 

University Expectations: 

•  Knowledge of and a commitment to the mission of Marian University
• Adheres to Marian University’s policy and procedures
• Shows courtesy and respect in interactions with fellow employees, students subordinates, and supervisors
• Communicates regularly with supervisor 
• Meets department productivity standards
• Participates in developing department goals, objective, and systems
• Assists to establish department measurements that align and support the accomplishment of the University’s strategic goals
• Adheres to the department budget 

Educational Requirements: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Associate or bachelor’s degree in education, business, analytics, marketing, communications, or a related field.
• Over 10 years of relevant experience will be accepted in lieu of the degree. 

Essential Functions: 

• Highly desired: Previous experience working in a professional school admissions office.
• Demonstrated ability to write professional correspondence and effectively present information, responding to questions with clarity and professionalism.
• Proven track record of meeting deadlines for meetings, projects, reports, and assignments.
• Proficient computer skills, including a strong command of relevant software applications.
• Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders. 

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, equipment, or controls; and talk or hear.  The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. 

The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. 

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Limitations and Disclaimer 

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. 

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities.  Some requirements may exclude individuals who pose a direct threat or signify can’t risk to the health and safety of themselves or other employees. 

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and States Laws. 

Requirements are representative of minimum levels of knowledge, skills and/or abilities.  To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.  Continued employment remains on an “at-will” basis. 

Review of applications will begin immediately and continue until the positions are filled. 

For Consideration All Applications Require:

1. Cover Letter
2. Current resume or CV
3. Contact information of three professional references.  The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile.
4. Responses to the supplementary mission & identity questions.

Please Review Marian University’s Mission & Identity Statement before responding to the supplementary questions on your application:

https://www.marian.edu/faith

Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.