About this role
We are hiring!
Here at Sussex Coast Vets, we are seeking a friendly, approachable Veterinary Receptionist to join our team. This is an amazing opportunity to join our fantastic team, with the chance to work at our St Leonards-on-Sea practice as well as our sister practice, 1066 Veterinary Centre.
What you will be doing
*Providing a warm and professional welcome to clients and their pets*Managing reception duties, including phone calls, appointments, and inquiries*Cuddling pets – an essential part of the job*Processing insurance claims and pet health club memberships*Keeping records accurate and organised*Assisting the veterinary team and handling admin tasks away from the desk*Staying calm and compassionate in high-pressure situations
Want to know more about us?
East Sussex is steeped in history, with beautiful countryside, stunning coastline, and an abundance of choice within the arts, sports, and leisure scenes, with something to suit everyone! We also have convenient links to Brighton, London, and Gatwick Airport. Brighton: 45 minutes by car and train, Central London: 1 hour by train, Gatwick Airport: 1 hour by car and train.
We are close to the sea, with a long promenade, and the local town has many historic sites, outdoor activities, and a variety of independent restaurants with a strong café culture. There is a thriving arts scene, and several festivals are held each year, including the seafood and wine festival, Jack in the Green festival, the famous bonfire night parade and the annual Mayday motorbike ride, when thousands of bikes descend on the town. Direct train links to Gatwick Airport and Central London, taking 1.5 hours to both.
Our supportive team
We are a very kind, friendly and fun team that offers our clients and patients the highest standard of care. Across our 3 sites, our 3 vets offer a wealth of experience, including an orthopaedic surgeon. They are supported by our fantastic team of 6 dedicated Nurses, plus 5 FTE Receptionists.
We have a supportive and encouraging culture here at Sussex Coast, where we truly value our team and what each individual brings to our practice. We hold regular team meetings where we have an open culture for ideas and thoughts to be shared amongst the team.
Your shift pattern
You will be working 40 hours per week, either 4 x 10-hour shifts or 5 x 8-hour shifts. You will also be required to work 1:4 Saturdays, with hours taken from your weekly schedule.
In addition to a competitive salary, you will benefit from: *6.6 Weeks annual leave *Additional annual leave for your birthday which will be added to your holiday allowance*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay *Cycle to work scheme *Initiatives focused on employee wellbeing *Non-accidental injury support *Learning and development opportunities via the IVC Evidensia Academy *Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers *Pension scheme *Discounted staff pet care
Here at Sussex Coast Vets, we are seeking a friendly, approachable Veterinary Receptionist to join our team. This is an amazing opportunity to join our fantastic team, with the chance to work at our St Leonards-on-Sea practice as well as our sister practice, 1066 Veterinary Centre.
What you will be doing
*Providing a warm and professional welcome to clients and their pets*Managing reception duties, including phone calls, appointments, and inquiries*Cuddling pets – an essential part of the job*Processing insurance claims and pet health club memberships*Keeping records accurate and organised*Assisting the veterinary team and handling admin tasks away from the desk*Staying calm and compassionate in high-pressure situations
Want to know more about us?
East Sussex is steeped in history, with beautiful countryside, stunning coastline, and an abundance of choice within the arts, sports, and leisure scenes, with something to suit everyone! We also have convenient links to Brighton, London, and Gatwick Airport. Brighton: 45 minutes by car and train, Central London: 1 hour by train, Gatwick Airport: 1 hour by car and train.
We are close to the sea, with a long promenade, and the local town has many historic sites, outdoor activities, and a variety of independent restaurants with a strong café culture. There is a thriving arts scene, and several festivals are held each year, including the seafood and wine festival, Jack in the Green festival, the famous bonfire night parade and the annual Mayday motorbike ride, when thousands of bikes descend on the town. Direct train links to Gatwick Airport and Central London, taking 1.5 hours to both.
Our supportive team
We are a very kind, friendly and fun team that offers our clients and patients the highest standard of care. Across our 3 sites, our 3 vets offer a wealth of experience, including an orthopaedic surgeon. They are supported by our fantastic team of 6 dedicated Nurses, plus 5 FTE Receptionists.
We have a supportive and encouraging culture here at Sussex Coast, where we truly value our team and what each individual brings to our practice. We hold regular team meetings where we have an open culture for ideas and thoughts to be shared amongst the team.
Your shift pattern
You will be working 40 hours per week, either 4 x 10-hour shifts or 5 x 8-hour shifts. You will also be required to work 1:4 Saturdays, with hours taken from your weekly schedule.
In addition to a competitive salary, you will benefit from: *6.6 Weeks annual leave *Additional annual leave for your birthday which will be added to your holiday allowance*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay *Cycle to work scheme *Initiatives focused on employee wellbeing *Non-accidental injury support *Learning and development opportunities via the IVC Evidensia Academy *Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers *Pension scheme *Discounted staff pet care