About this role
Who is Trace3?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
Ready to discover the possibilities that live in technology?
Come Join Us!
Street-Smart - Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice - The “Stuff” it takes to be a Needle Mover
We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
Teamwork - Humble, Hungry and Smart
We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.
ABOUT THE ROLE:
18-24 month contract, Hybrid opportunity (East Lansing, MI)
Our client is seeking a Scrum Master to support multiple teams involved in their enterprise-wide modernization initiatives, including core system replacements, online banking transitions, data platform modernization, and cross-association program work. This role will partner closely with Product Owners, RTEs, other Scrum Masters, and technical stakeholders to enable team effectiveness, ensure alignment across workstreams, and drive continuous improvement.
The ideal candidate is a strong facilitator and servant leader with experience in SAFe environments and familiarity working within complex, multi-vendor, multi-system programs.
WHAT YOU'LL DO:
- Facilitate Scrum ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) and ensure effective team cadence.
- Coach teams in Agile and SAFe practices to improve collaboration, predictability, and delivery.
- Remove and manage team-level impediments, escalating when necessary.
- Support teams working across dependencies.
- Drive continuous improvement by promoting metrics‑driven decision-making, feedback loops, and process optimization.
- Partner with the Product Owner to maintain a healthy backlog, clarify scope, and ensure readiness for upcoming sprints.
- Collaborate closely with the Release Train Engineer and other Scrum Masters to ensure alignment across teams within the program.
- Help the team coordinate key activities related to:
- Loan Accounting System Modernization (CLS, Profile)
- Online Banking transitions (e.g., D1C)
- Data Lake House integrations and reporting support
- FCS Financial offboarding and Plant program dependencies
- Lamina integration for Capital Markets, where applicable
- Support cross-team planning using tools such as Azure DevOps and ClickUp, including dependency tracking, milestones, and capacity insights.
- Foster a culture of transparency, accountability, and value delivery.
QUALIFICATIONS & INTERESTS:
- 3–5+ years of Scrum Master experience in Agile/Scrum environments.
- Strong understanding of SAFe principles and experience working on or near an Agile Release Train.
- Excellent facilitation, coaching, and servant leadership qualities.
- Proven ability to identify and remove impediments in fast-paced, complex programs.
- Experience coordinating work across multiple teams, vendors, or system integrations.
- Strong communication skills and the ability to work with business, technical, and leadership stakeholders.
- Experience with tools such as Azure DevOps, ClickUp, or similar Agile planning tools.
- Experience in financial services, banking, or core system modernization initiatives (e.g., FIS, Fiserv, Profile, CLS).
- Familiarity with data platforms, data pipelines, and reporting environments (e.g., Databricks, Lakehouse architectures).
- Knowledge of customer-facing system transitions such as online banking migrations.
- SAFe certification (e.g., SSM, SASM).
The Perks
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our Commitment
At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.
***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.