About this role
At Dental Boutique, we don’t just change smiles – we change lives. With over 50,000 smile transformations across Australia and New Zealand, we combine world-class expertise, artistry, and innovation to deliver natural, confidence-boosting results.
A team that lives by our values:
- We Care and Respect
- We Deliver What We Say We Will Do
- We Do Everything With Passion
- We Pay Attention to Detail
- We Lead the Way
About the Role:
You’ll begin as a Front Office Coordinator – the warm, welcoming face of Dental Boutique. From greeting patients to managing appointments and ensuring each visit runs smoothly, you’ll help create a memorable and seamless experience for every client.
But this role goes beyond the front desk.
If you have a natural ability to build trust, communicate with confidence, and help people take the next step, you’ll transition into a Patient Sales Consultant – guiding clients through their smile journey with care and clarity.
What You’ll Be Doing
- Welcome patients with professionalism and warmth
- “Check in” and “check out” clients while managing appointment schedules
- Handle phone enquiries and complete admin tasks with accuracy and efficiency
- Create a calm, confident environment that puts patients at ease
- Coordinate with the wider team to ensure smooth daily operations
What You’ll Be Growing Into
- Lead tailored consultations to support patients through their decision-making journey
- Build trust and rapport with clients while presenting treatment options
- Manage treatment plans, appointment scheduling, and follow-up communication
- Collaborate with clinicians to ensure personalised, high-quality care
- Use your natural ability to influence and connect to drive conversions
About You
- You might come from hospitality, healthcare, dental, high-end retail, or sales – but you bring a premium customer service mindset to everything you do
- You’re confident, warm, and thrive in high-touch, people-focused roles
- You’re organised, detail-oriented, and love creating structure and calm in busy environments
- You’re ambitious, emotionally intelligent, and eager to grow into a role with more responsibility and impact
- You’re motivated by helping people and delivering meaningful results
What We Offer
- A clear career pathway from Front Office to Patient Sales Consultant
- Regular hours – typically Monday to Friday – no late nights, no Sundays
- Tailored development, premium training, and mentoring from a high-performing team
- A beautiful clinic environment and a values-driven culture
- The chance to help people transform their lives and feel proud doing it
How to Apply
We are interviewing immediately and would love to hear from you.
If you’re an experienced Front Office coordinator with the intension to transition into a Patient Coordinator role, looking to work in a premium, patient-focused clinic — apply now and join Dental Boutique Balwyn.