Learning Management System Administrator

Thank you for your interest in employment with our institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process, you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.

​If you need assistance or have questions regarding the application process, please contact:

Human Resources
humanresources@wnc.edu 
(775) 445-4237
2201 West College Parkway
Carson City, NV 89703

Job Description

Administrative Faculty, Non Tenure Track, Benefits Eligible.

Position Overview

The Learning Management System Administrator is an essential member of the Instructional Innovation Team and is responsible for operational oversight of the College Learning Management System (LMS) and in supporting outstanding online education at Western Nevada College. The LMS Administrator brings innovation and creativity combined with technical expertise and a strong awareness of user experience to the role. The scope of work includes operations management, performance monitoring, service integrations, upgrades, migrations, communication, planning and evaluation of emerging technologies.

Job Duties

Technical Support for Students and Faculty

• Provides the main point of contact for all issues relevant to the LMS.

• Respond to day-to-day problems with logins and problems that may arise with student and faculty accounts,

• Provide front-end user and technical support for all users

• Troubleshoots and resolves Tier 2 issues relating to system functionality and integrated services.

• Manages the LMS, including installing, maintaining, and supporting all integrations in accordance with WNC policies.

• Providing tier support to faculty integrating applications into the LMS and trouble-shooting any resulting problems.

• Monitors LMS and determines if issues are Peoplesoft related and rely information to Computing Services. 

• Consults regularly with stakeholders to ensure needs are being met effectively. 

• Collaborates with academic faculty in making course content fully functional in the LMS. Ensures that classes function and run effectively and that faculty are able to effectively use the embedded tools in the LMS.

• Provides support for integration of OERs into course shells.

• Troubleshoots and responds to emergency issues and provides on-call support during busy periods of the year.

• Is available outside of working hours to resolve emergency issue promptly.

Technical Configuration of LMS Application

• Ensures proper configuration, monitoring and documentation are in place to ensure outstanding service to online learners and faculty.

• Provides leadership in the planning and delivery of projects in the LMS.

Communication and Training

• Communicates effectively with vendors as needed.

• Provides training to users as needed.

• Responds to help requests in a timely and positive manner.

• Effectively organizes and manages several projects with concurrent, time-sensitive deadlines.

• Writes timely and relevant reports to support data informed decisions at all College management levels.

Security

• Adheres to FERPA guidelines related to sensitive data.

• Reviews user access privileges in accordance with WNC policies.

Other Duties as Assigned

• Provides leadership and supervision to part-time and student workers as needed.

• Serves on College committees as needed.

Minimum Qualifications

• Bachelor's degree and two years of related professional experience.  
• An equivalent combination of education and experience may be substituted for the Bachelor's degree  (i.e., AA+3 or 4 yrs related professional experience). 

Preferred Qualifications

• Experience communicating with a diverse range of stakeholders and customers with varying levels of technical experience.

• Canvas LMS experience preferred

• Project management experience

• Experience training others in technical applications

Knowledge, Skills, and Abilities

• Ability to work independently with limited supervision as well as a member of a team.

• Strong communication, analytical, problem solving, and decision-making skills.

• Must exhibit attention to detail and have excellent time and project management skills.

• Ability to learn quickly and adapt to changing operating systems and technological environments.

• Possesses outstanding customer service instincts.

• Experience communicating technical information to non-technical end users.

• Ability to comfortably move between in person and remote environments.

Minimum Starting Salary Information:

This position is at a salary grade B. The minimum of the placement range is $60,644.54. The selected candidate will be placed at or above the minimum based on education and experience. WNC's placement range falls within the NSHE salary schedule: NSHE ADMINISTRATIVE SALARY SCHEDULE

Retirement – NSHE Faculty Retirement Plan Alternative (RPA)

All faculty and professional staff working at least half-time equivalent must participate in the NSHE Faculty Retirement Plan Alternative (RPA) as a condition of employment. The current contribution rate is 19.25%. Your contribution is matched by the College at 19.25%.

Your contributions are made by pre-tax salary reduction and you are 100% vested from your first day. You choose how to invest your own and NSHE’s contributions. The plan administrator provides dedicated financial consultants that are available to assist you in your investment deliberations. NSHE provides participants with a three-tiered investment line-up that provides investment options for everyone, from the less engaged investor to the investor who prefers to more actively manage their retirement savings. The tiered structure provides a simplified investment selection process, allowing you to make your decision based on your investment expertise and comfort level. See Your Retirement Benefits for additional information. 

Faculty and staff who have previously participated in the Public Employees’ Retirement System of Nevada (PERS) may be required to continue participation in PERS. 

The Nevada System of Higher Education (NSHE) does not participate in the federal Social Security System but does contribute to the federal Medicare program. This means that while you are employed by NSHE neither you nor NSHE contribute to Social Security and you do not earn a Social Security benefit.

Perks of Working at WNC

• Beautiful campus located along numerous biking and walking trails

• Voluntary supplemental retirement plans, both pre-tax and Roth options available (403b, 457b plans)

• Employer paid Long Term Disability (LTD) Program

• Health insurance options including dental and vision - Health Insurance

• Generous annual leave (A contract), sick leave (A & B contract), 12 paid holidays - Faculty Benefits

• The WNC Fitness Center offers Faculty and Staff membership WNC Fitness Center

• ComPsych our Employee Assistance Program offers resources and assistance to Faculty and Staff 

• Discounted WNC Staff rates for our Child Development Center which has received Four Star Recognition from the Nevada Silver Star Quality Rating and Improvement System 

• Voluntary benefits including accident, disability, legal services, and more – Voluntary Benefits

• An administrative faculty senate represents full-time, administrative faculty

• Free parking and plenty of it!

• No State income tax!

Education Benefits for Faculty Employees and Family Members

WNC is proud to provide a reduced-rate tuition benefit to faculty and their qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Qualified dependents of faculty can take unlimited credits per semester. More information can be found in the Board of Regents Handbook.

Exempt 

Yes

Full-Time Equivalent

100.0%

Required Attachment(s)

• Resume

• Cover Letter

• Copy of Unofficial Transcripts

• Contact information for three professional references

This posting is open until filled
Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made.

Posting Close Date

Note to Applicant

TITLE IX STATEMENT

WNC is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), sex (including pregnancy or related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protective hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion.

WNC does not discriminate on the basis of sex in any education program or activity that it operates. The college's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment.

Inquiries concerning the application of these provisions and/or questions as to how to file a complaint of unlawful discrimination may be referred to WNC's Civil Rights Specialist & Title IX Coordinator:

Victor Navarro at TitleIX@wnc.edu or (775) 445-4235

Western Nevada College

2201 West College Parkway

Bristlecone Building, Room 154

Carson City, NV 89703

 

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

 

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

 

HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.

 

References will be contacted at the appropriate phase of the recruitment process.

 

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

 

For positions that require driving, evidence of a valid driver's license will be required at the time of hire and as a condition of continued employment. 

 

All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).

 

Schedules are subject to change based on organizational needs.

 

Western Nevada College does not sponsor Visas. All applicants must be eligible to work in the United States, without sponsorship, at the time of hire and as a condition of continued employment.