About this role
Who we are
We are on a mission to make all science open, enabling the research community to develop the solutions we all need to live healthy lives on a healthy planet.
Frontiers is one of the world’s largest and most impactful research publishers, dedicated to making peer-reviewed, quality-certified science openly accessible. Our articles have been viewed 4 billion times, reflecting the power of research that is open for all.
Follow the links below to learn more about our work.
www.frontiersin.org/about/annual-reports
www.youtube.com/watch?v=87ejFfnQzko
What we can offer you
We believe shared in-person time strengthens team culture, collaboration and productivity and helps teams move faster together. That’s why we hire office-based roles.
While we value flexibility, we also offer a remote working policy that, depending on the role, allows some days working from home (and, in some cases, other locations).
We provide a range of benefits across our global locations, including but not limited to:
4 additional wellbeing days in addition to existing annual leave allowance
Access to learning platforms and dedicated learning & development time
A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan
Employees can dedicate three days each year to volunteer
Additional benefits depending on your location (e.g. pension plan and private medical care)
Key Responsibilities
- Aligns and collaborates with the Head of Department to ensure the overall success of a portfolio of journals through meeting strategic goals and key-results of the portfolio (peer review time, increase of acceptances, customer satisfaction).
- Recommends strategic plans and initiatives to the Head of Department for the development of the portfolio by streamlining the peer review process, ensuring the quality of peer review operations and successfully moving manuscripts through the peer review pipeline.
- Oversees the daily operations of the portfolio, providing timely support to the Review Operations Managers.
- Ensures portfolio-wide alignment and collaboration internally (among the Review Operations Managers and their teams) and across matrix teams.
- Collaborates with internal departments to ensure the efficiency and scalability of the portfolio operations.
- Represents the portfolio’s interests to internal and external stakeholders.
- Oversees key projects to improve portfolio efficiency, processes and inter team collaboration.
- Monitors progress towards targets (at the Portfolio level) including review time, acceptances (monthly and weekly) and customer satisfaction
- Leads team objectives and key results and defines strategies for reaching monthly and weekly objectives in collaboration with Review Operations Manager.
- Responsible for generating ideas for future Product Development
- Reporting into the Head of Review Operations and responsible for presenting the portfolio's development to them and the Director of Publishing Operations
- Recruit, on-board, coach and provide continued professional development to the Review Operations Managers within the portfolio.
- Represent the company to external stakeholders.
- Expected outcome (nature of impact) – how do you measure results / success)
- Boost journal performance and acceptance targets
- Provide both an enhanced and consistent customer service.
- Improved team alignment
- Faster peer review process
- Decreasing time to accept articles/ Better performance against the target
- Removal of bottlenecks from the process
Autonomy in Problem solving
- Liaise with internal teams to ensure process alignment.
- Resolve key issues within the portfolio (e.g. matrix misalignment, False negative rejections)
- Main Lead for team objectives and key-results
- Main Lead for the strategic planning for the portfolio
- Take corrective measures on progress towards target(s)
- Answers to escalated Complaints and Inquiries from the Chief Editors and ‘VIP’ Authors
Apply now
Please click the 'apply' button on this page and submit your application in English.
Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at careers@frontiersin.org for any additional support.