Food Safety Compliance Manager

Overview of the role :

This role will oversee and monitor all aspects of Food Safety/Defense and Quality Assurance (including recall procedures), Standard Operating Procedures (SOP’s), Sanitation Standard Operating Procedures (SSOP’s), Hazard Analysis Critical Control Point (HACCP), Global Food Safety Initiative (GFSI), Food Safety Modernization Act (FSMA), Preventive Controls, and Food Defense Plans

 

Responsibilities

Key Responsibilities:

• Execute and routinely update all corporate food safety related strategies, policies, and procedures; maintain open communication with all related departments to address the identification of food safety hazards and process improvement opportunities.
• Establish, conduct, and oversee FSQA internal and/or third party GFSI scheme audits of high-risk suppliers and co-packers to ensure FSMA, FDA, and USDA compliance.
• Develop, maintain, and continuously improve departmental policies, standard operating procedures, work instructions, templates, and other required documents.
• Ensure compliance with applicable food safety regulatory requirements (Federal, State/Provincial and, Local) including USDA, FDA, FSVP, and Importing. This extends to product information and product label review and/or consult with third party label expert, approval, and creation to comply with applicable food safety regulatory requirements (Federal, State/Provincial and, Local) for ingredients, allergens, country of origin, and nutrition information for WSI’s private label products.  This also extends to food safety regulatory programs for WSI’s transportation of food products on WSI’s private fleet.
• Use the document control system to collect, maintain, and update corporate standard operating procedures, policies, and templates for all Food Safety related records. Respond to internal requests for information regarding product specifications and/or food safety for products purchased or re-packed.
• Maintain FDA registration of distribution centers containing food inventory
• Maintain/update WSI food compliance manual for vendors
• Lead the team in establishing/implementing WS food quality standards/pillars
• Assist with global food safety compliance for our global stores with third party experts as necessary
• Additional special projects related to food compliance as needed 

Implement & Follow Up:

• The key processes and requirements according to WSI/FDA requirements 
• Key activities and process requirements according to action plan within FSQA
• Follow up with any FDA/Customs requests for documentation on any WSI products as needed.
• Inform team of any new food laws and leading the team in overhauling product/labeling follow-through

Desirable Qualifications and Competencies:

Core Competences:

• Excellent knowledge on food product category: ingredients, raw materials, manufacturing, and quality levels
• Good understanding about the manufacturing processes and technologies 
• Convert strategy into tactics and set operational plans and secure execution in the product category/region/specific area of responsibility.
• Excellent written and oral communication
• Minimum of 5 years hands-on experience in leading quality assurance teams.
• Understanding of product and materials value chain and cost aspects.

General Competence:

• Process oriented with good analytical and structured approach
• Capability to build trust and relationships through effective communication 
• Result oriented, high energy and self-driven way of working to deliver better products to exceed customer expectations
• Ability to make decisions and solve problems with a holistic view in sourcing business
• Capability to lead projects, seek efficiencies in processes and secure implementation
• Eager to build network and relations and coach others

Criteria

Education: Bachelor’s degree in Food Science or related field with minimum 5 years’ combined experience

Experience:

• Minimum 3-5 years of food industry background/experience with food safety/quality knowledge required
• Experience with Sanitary Transportation, FSMA, HACCP plan design, measurement, documentation, & training required
• 3-5 years of food industry background/experience with food safety/quality knowledge required
• Experience in a food manufacturing and/or distribution environment, preferred
• Other Knowledge, Skills, and Abilities:
• HACCP, human food PCQI, and FSVP QI certificate of training, Food Defense experience/knowledge a plus.
• Auditor certification strongly preferred
• Demonstrated knowledge with FDA (FSMA) & USDA regulatory requirements and food safety systems
• Deep understanding of microbiology, hazard analysis, developing standards, managing processes, methods, and procedures, improving processes, dealing with complexity, and problem solving
• Excellent organizational skills and ability to prioritize required
• Strong interpersonal skills required, including the ability to relate and positively influence at all organizational levels
• Technical understanding, and reporting research results
• Minimal travel required

 

Our Mission Around Diversity, Equity & Inclusion

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.

 

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:  

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities 
• Paid vacations, holidays, and time off to volunteer 
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health 

 

Your Journey in Continued Learning

• In-person and online learning opportunities through WSI University  
• Cross-brand and cross-function career opportunities 
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops and learning programs
• Speaker series

 

WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

 

The expected starting pay range for this position is $90,000-100,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.  

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.