About this role
This role will continually improve Heathrow’s Commercial Digital platforms, specifically Heathrow’s eCommerce Retail Platform (Reserve & Collect), aligning with Heathrow.com, the Heathrow Mobile App and My Heathrow.
- Input into and support Heathrow’s Commercial Digital Strategy.
- Manage up to 3 Product Backlogs that are aligned with and are prioritised to deliver on Heathrow’s Commercial Digital Strategy.
- Lead Delivery Teams (including Delivery Managers, Designers, Developers and Testers) as they implement the prioritised backlog whilst also continually working with the team to optimise the process.
- Deliver innovative digital experiences to an annual global audience of around 20 million website visitors and around 1 million mobile app users.
- Communicate with and influence 3rd Party Stakeholders, retailers and the wider Heathrow business to maintain strategic alignment of the products being
- Can demonstrate strong influencing skills and working with multiply stakeholders and 3rd party relationships
- Demonstrable experience of working with Agile teams.
- Practical experience with Agile tools such as Azure Devops or JIRA/Confluence
- An understanding of delivering responsive design, SEO, web analytics, usability and CMS
- Good working knowledge of web standards, user experience design, accessibility and responsive web design
- Experience in Salesforce SaaS Applications is an advantage
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