DPS - IT - Systems Administrator - 0312

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

GENERAL DESCRIPTION:   Performs complex (journey-level) systems administration work. Work involves maintaining the upkeep, configuration, and reliable operation of systems; remediating End-of-Life (EOL) systems, applying critical patches, supporting Active Directory hardening, and maintaining audit readiness.  Works under general supervision, with moderate latitude for use of initiative and independent judgment.

The following Military Occupational Specialty codes are generally applicable to this position.

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf

Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

ESSENTIAL DUTIES / RESPONSIBILITIES:  

1.     Perform systems administration tasks across both legacy and modern platforms, including configuring computer hardware and software, managing operating systems, and supporting enterprise applications

2.     Monitor, recognize, analyze, and resolve complex technical issues; analyze systems, procedures; and system administration tools.

3.     Plan, test, deploy, and troubleshoot patches and updates across servers and applications.

4.     Ensure compliance with security policies and best practices along with vulnerability scans.

5.     Serve as technical expert resolving problems related to system integration, compatibility, and multiple platform integration.

6.     Coordinate with stakeholders to ensure smooth transitions to newer technologies.

7.     Maintain documentation and CMDB for migration processes, system upgrades, and project future EOL turnover/projects.

8.     Implement, configure, and provide maintenance on various applications such as Java-based applications, Apache, Tomcat, and IIS servers.

9.     Assess and lift EOL systems to new operating systems (RHEL/Windows) and work with customer, quality assurance, networking, and change control to integrate to new server/virtual machines and operating systems.

10.   Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.

11.   Perform other duties as assigned.

GENERAL QUALIFICATIONS and REQUIREMENTS: 

Education – Graduation from a standard senior-high school or equivalent is required. Graduation from an accredited four-year college or university with a Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred.

Experience – Minimum of three (3) years’ of experience in an enterprise IT environment performing technical work and supporting applications in both Windows Server and Linux is required. Minimum of three (3) years’ experience in the configuration and maintenance of Internet Information Services and Apache/Tomcat is required. Experience with application monitoring solutions (e.g., Application Dynamics, Nagios, Splunk, SolarWinds) and a strong knowledge of patch management tools and best practices is required.   

Substitution Note:  Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.  

Licensure and/or Certification – If driving is required, must possess a valid driver license from state of residence.

Critical Organizational Infrastructure requirements – This job may be responsible for conducting research on, working on, or having the ability to access critical organizational infrastructure; must be able to maintain the security and integrity of the infrastructure related to this role. Additionally, and more specifically, must not be employed by nor have any connection or continuous connections to any governmental entity or political apparatus of a country listed in 15 C.F.R. §791.4.

Regulatory knowledge – Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.  

Technology – Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.g. CAPPS, SharePoint) and be able to learn new software/systems.
•    Operating Systems & Hardware – Demonstrates foundational proficiency with commonly used operating systems, software, and hardware (VMware). Windows Server 2012 to 2025. RHEL server 5/6/7/8/9.
•    Server Administration / Windows/Linux – Hands-on experience with core administrative tasks in either Windows Server or Linux Server environments, including user management, patching, and monitoring.
•    Basic understanding of deploying applications and supporting migrations to modern infrastructure, such as virtualized or cloud-based environments.
•    Knowledge of build processes related to server and application End-of-Life (EOL) upgrades under supervision.

Interpersonal Skills – Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.  Must demonstrate DPS’ core values: Integrity, Excellence, Accountability, and Teamwork.

Organizational and Prioritization Skills – Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism. 

Research and Comprehension – Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.

Analytical Reasoning/Attention to Detail – Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.

Confidentiality and Protected Information – Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.

Safety – Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.

Schedule and Travel – Availability for after-hours, holidays, overnight, emergencies, and weekend work may be required. This position may have the ability to telecommute based on the needs of the division/agency. Travel in-city and surrounding areas may be required.

PHYSICAL and/or ENVIRONMENTAL DEMANDS:

The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•    Environment:  Office/Indoors;
•    Ambulatory skills, e.g. stand, walk, sit, reach, climb, balance, kneel, crouch;
•    Hand-eye coordination and arm/hand/finger dexterity;
•    Ability to speak, hear, and exercise visual acuity;
•    Ability to transfer weights of up to thirty (30) pounds anticipated for this position;
•    Driving requirements:  Occasional (up to 10%)

State of Texas Benefits and Retirement Information: https://www.ers.texas.gov/

Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing.

A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.

A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary.

Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.

DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS.  ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.

State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.