OAG - Child Support | Systems Analyst V | 26-0272

The Office of the Attorney General is a dynamic organization with over 4,000 employees throughout the State of Texas.  Our agency provides exemplary legal representation for every arm of the State, fights human trafficking, helps victims of crime, protects our constituents, and runs the most effective Medicaid Fraud Control and Child Support Enforcement programs. 
Office of the Attorney General’s (OAG) Child Support Information Technology Division is seeking a highly skilled and motivated individual to join our Testing Team within the Application Development and Test group. Performs highly complex systems analysis work that involves completing software test activities for all test phases of a software development project. 
The OAG CSD IT is committed to providing innovative, modern, and value-driven IT services to the agency. We believe that having talented people in the right place while effectively utilizing new tools and technologies enables us to empower the agency to best serve the people of Texas. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans
 

Oversees and/or performs highly complex coding, testing, debugging, and implementation of modern applications from a testing perspective.
Analyzes business requirements, software requirements, and software design documentation to develop complex test scenarios and test plans to ensure critical requirements are met. Coordinates with users to identify system requirements, develop functional design specifications to meet requirements, and solve complex operational problems. 
Coordinates the review of test plans, scripts, and results of system testing; executes test plan and script reviews; performs system testing, regression testing, and facilitates user acceptance testing. Identifies and documents software defects; oversees analysis and assists developers in analyzing and resolving defects. Works with owners, users, and programmers to identify underlying issue and resolution; works with users to verify that problem has been resolved.
Oversees and/or performs the research and the analysis required for all automated testing development and engineering activity for software and systems modifications, and new projects. 
Oversees and/or develops instructions or manuals for developers and/or testers to execute automated testing programs and scripts using the suite of CSD adopted testing tools.
Performs related work as assigned
Maintains relevant knowledge necessary to perform essential job functions
Attends work regularly in compliance with agreed-upon work schedule. Telework schedules are permitted for employees based on the agency’s approved Telework Plan (if schedule does not adversely affect operations and service levels, and standard hours of operation are maintained).
Ensures security and confidentiality of sensitive and/or protected information
Complies with all agency policies and procedures, including those pertaining to ethics and integrity
 

Education: Graduation from high school or equivalent
Experience: Six years of full-time experience working in the following (or closely related) fields: systems analysis, software testing, computer information systems, management information systems, project management, or other related fields; may substitute credit hours from an accredited college or university for the required experience on a year-for-year basis.
Experience developing and implementing test plans, QA processes and methodologies
Experience with identifying, analyzing, and documenting defects, errors, and inconsistencies in software programs.
Experience performing manual and automation testing.
Experience with automation framework and tools.
Experience in test data and environment setup for end-to-end testing.
Knowledge of software development life cycle methodologies, project management principles and practice.
Knowledge of the limitations and capabilities of computer systems, the techniques used in the design of non-automated systems, information technology equipment, applicable programming languages, computer hardware and software, computer operating systems, writing program code, and automated mapping.
Skill in coordinating and solving problems; scheduling, testing, installing, and implementing programs; and troubleshooting computer systems.
Skill in planning and organizing work to meet goals and complete multiple assignments without compromising accuracy.
Skill in handling multiple tasks, prioritizing, and meeting deadlines
Skill in effective communication
Skill in exercising sound judgment and effective decision making
Ability to analyze systems and procedures, to write and revise standards and procedures, to communicate effectively, and to supervise the work of others
Ability to receive and respond positively to constructive feedback
Ability to work cooperatively with others in a professional environment
Ability to work in person at an OAG work location, if needed
Ability to arrange for personal transportation for business-related travel, if needed
Ability to work more than 40 hours as needed and in compliance with the FLSA
Ability to lift and relocate 10 lbs.
Ability to travel (including overnight travel) up to 5% 
PREFERRED QUALIFICATIONS
Advanced degrees and education related to computer programming, test engineering, computer systems, and information technology.
Experience working in or using Agile methodologies and tools
Experience with Selenium, Ready API and other test automation and performance testing tools.
Experience with state government systems
Experience with the Texas Child Support Program

To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf

THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER