Role Overview

The Business Analyst role is responsible for working with various stakeholders to develop and maintain functional and technical requirements as part of the Enterprise Tooling Product Enhancements. This will involve collaboration with stakeholders, documentation and maintenance of requirements to facilitate implementation & testing by the Engineering teams.

Key responsibilities

• Evaluate, analyse, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
• Leading ongoing reviews of business processes and developing optimization strategies.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Staying up to date on the latest process and IT advancements to automate and modernize systems.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.

Candidate Profile / Key Skills

• Advanced technical skills.
• Excellent documentation skills.
• Knowledge of Atlassian Tools like JIRA, Confluence, Bit Bucket
• Knowledge of Strategic Portfolio Management Tools like Clarity, Planview
• Knowledge of ServiceNow
• Strong documentation skills: able to convey complex processes/procedures effectively in documents
• Stakeholder Management
• Reporting Frameworks
• Degree in Computer Science or related technical field or equivalent experience
• Proven training in software development lifecycle or methodologies
• Good background in SaaS and knowledge of technology estates
• Understanding of Agile
• High level of proficiency with MS Office applications
• Experience in large investment banking or financial services organisations is a plus.

Soft Skills:

• Strong Planning, organisational and stakeholder holder management, with confidence to challenge preconceptions of outcomes and solutions.
• Good communication, presentation, documentation, and customer engagement skills with proven ability to work effectively with all organisational levels.
• Global experience – working successfully with teams in multiple locations simultaneously.

Career Stage:

Senior Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.