About this role
Title: Senior Product Manager
Employment Type: Full-Time
Location: 685 Third Avenue New York, NY 10017 (on-site)
Annual Salary Range: $130,000 - $150,000
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k
About DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Position Overview:
The Senior Product Manager - Health Systems, will lead the development and continuous improvement of DocGo’s proprietary software supporting our medical transportation division. This role works closely with EMS professionals, dispatch teams, and cross-functional stakeholders to ensure that our transportation products meet the highest standards for reliability and efficiency. The ideal candidate has experience in the health tech or EMS field and a deep understanding of the complexities of healthcare systems and their workflows. You will manage the full product lifecycle - from ideation and development to deployment and scaling - ensuring our digital solutions meet evolving market demands and elevate patient care outcomes.
Responsibilities:
Collaborate with EMS professionals, dispatchers, operations teams, and leadership to gather insights and identify product development opportunities.
Own the entire product lifecycle, from initial concept to launch, optimization, and scaling.
Define and prioritize features in collaboration with engineering, data, and operations teams.
Conduct market research and competitor analysis to ensure products remain competitive and forward-looking.
Lead implementation of new features or services, integrating them seamlessly into existing workflows.
Monitor KPIs and collect feedback from users, field teams, and leadership to iterate and improve the product.
Partner with marketing and sales teams to support product promotion and adoption strategies.
Prepare product performance reports, roadmaps, and documentation for stakeholders.
Facilitate engaging product demos and walkthroughs for internal and external stakeholders.
Other tasks as assigned.
Qualifications:
Requirements and Qualifications
Bachelor’s degree preferred but not required.
3+ years of product management experience, preferably in health tech or healthcare operations.
Strong analytical skills and experience with product metrics and performance evaluation.
Excellent communication skills and ability to work cross-functionally across engineering, operations, and business teams.
Proficiency with tools like JIRA, Confluence, or similar platforms used in product lifecycle management.
Experience with technical specifications, process flow documentation, platform integrations, and workflow automation.
Demonstrated ability to craft product strategies, convert them into initiatives, and write clear user stories.
Familiarity with agile methodologies and iterative product development practices.
Ability to balance data-driven decision-making with operational intuition.
Willingness to travel up to 10% for meetings, site visits, or conferences.
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.