About this role
Full Time Executive Section Head, Method & BCM in financial services at RHB Banking Group in The Icon - Level 12A, Malaysia. Apply directly through the link below.
At a glance
- Work mode
- Office
- Employment
- Full Time
- Location
- The Icon - Level 12A, Malaysia
- Experience
- Executive · 8+ years
Core stack
- Performance Management
- Project Management
- Disaster Recovery
- Documentation
- Stakeholder
- Leadership
- Compliance
Quick answers
What are the qualifications?
Degree in Business Administration, Risk Management, Finance, or a related discipline
What skills are required?
Performance Management, Project Management, Disaster Recovery, Documentation, Stakeholder, Leadership, Compliance.
RHB Banking Group is hiring for this role. Visit career page
The Icon - Level 12A, Malaysia, Malaysia
About the Role
We are seeking an experienced and detail-oriented Section Head, Method & BCM to support the effective governance, operational readiness, and resilience of the organization. In this role, you will be responsible for overseeing operational manuals, coordinating Business Continuity Management (BCM) activities, and managing assigned projects. You will work closely with internal stakeholders to ensure compliance with regulatory requirements, including Bank Negara Malaysia (BNM) guidelines, while strengthening operational processes and continuity preparedness across the organization.
What you will be doing
Maintain, update, and ensure the accuracy of all operational manuals in line with regulatory and internal policy requirements
Coordinate with relevant departments on the preparation, review, and timely updating of operational manuals, policies, procedures, and process documentation
Ensure operational manuals effectively support implementation and day-to-day operations
Coordinate Business Continuity activities in accordance with the Group Business Continuity Management (GBCM) framework and BNM requirements
Act as the Company’s Business Continuity and Disaster Recovery (DR) Coordinator, including planning and coordinating BCM and DR tests
Organize BCM training and awareness programmes across the organisation
Maintain BCM and DR documentation and coordinate annual BCM testing, manual updates, and required BNM submissions
Plan, monitor, and control assigned projects to ensure delivery within approved scope, resources, and timelines
Coordinate with stakeholders to support effective project execution and timely issue resolution
Provide supervision, guidance, and support to subordinates to enhance performance and service quality
Perform other duties as assigned to support departmental and organizational objectives
What we're looking for
Degree in Business Administration, Risk Management, Finance, or a related discipline
Minimum 5–8 years of relevant experience in operations, business continuity management, risk, compliance, or project management within financial services
Strong understanding of BNM regulatory requirements, particularly in Business Continuity Management
Experience in developing, maintaining, and governing operational manuals and procedures
Proven project management and stakeholder coordination skills
Strong planning, organizational, and analytical abilities
Leadership capabilities with experience in people supervision and performance management
High level of professionalism, attention to detail, and commitment to governance and quality standards
What we offer
At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. If you are ready to play a key role in strengthening operational excellence and business resilience, we encourage you to apply now.