About this role
Our goal is to ensure that the reliability of our services and every interaction with us is always top‑notch. To achieve this, we need your expertise. We are now looking for a System Product Owner to join our Non-life Insurance Systems team at OP Pohjola.
What is this about?
As a System Product Owner, you will be responsible for the service management processes of OP Pohjola’s Non-life Insurance application landscape, as well as the reliability, quality, and smooth operation of the systems. You will handle incident communication within your area and participate in the technical investigation and resolution of system disturbances in collaboration with our internal teams and suppliers.
We are currently renewing our core systems, giving you the opportunity to take part in building future insurance technologies with lifecycles lasting decades.
We maintain applications in close collaboration with experts from our partner network, so supplier management and cooperation in a multi-vendor environment will be a key part of your role. You will ensure that maintenance services are delivered according to agreed contracts and will also participate in procurement and cost management.
In the spirit of continuous improvement and incident prevention, you will identify development needs together with other professionals in your area and drive these initiatives forward. Your role also includes reporting on service production quality and cost efficiency to relevant stakeholders.
You will be surrounded by a network of fellow System Product Owners who provide day-to-day support and opportunities to deepen your expertise. Our team includes both seasoned experts and professionals early in their careers.
The position is based in Helsinki or Oulu, based on your preference. We combine on-site and remote work flexibly in our daily routines.
What are we looking for?
Here’s a summary of the competencies we’re looking for — and the areas you will have the opportunity to work with:
- Experience in applying DevOps principles
- Strong background in ITIL, support models, maintenance operations, and service delivery
- Familiarity with supplier collaboration, process management, and contract oversight
- Understanding of insurance business and processes
- Strong technical skillset that you have actively used in your work
- Technical expertise that enables you to manage the technologies and solutions within your application domain and understand technical decisions impacting application lifecycle management
- Experience with the SIAM model
- Knowledge of cloud architecture (Azure, Guidewire) is considered an advantage
In addition to these, you are able to manage large entities, take a systematic approach to challenges, and work independently in a networked environment. Proficiency in English is essential in our international setting and Finnish is seen as a plus.
Why OP Pohjola?
In internal surveys at OP Pohjola, our employees often mention their colleagues' expertise and the work community as the best part of their jobs. We are proud of this. You will become part of a company that develops the industry's best products and services. As an OP Pohjola employee, you will have access to:
- A stable work environment where responsibility, human approach, and success together are central values.
- Valuable employee benefits and discounts on OP Pohjola's products
- OP Tech Academy, our in-house learning framework, where you can develop and validate your skills with a mentor during working hours
- Comprehensive occupational health care, extensive medical expense insurance, and comprehensive accident insurance also during leisure time
- Sport and culture benefit, as well as the opportunity for inexpensive vacations in OP Pohjola's holiday apartments
Did we spark your interest?
Great – that’s what we were hoping for! Submit your application for the position as soon as possible, but no later than Sunday 15.2.2026. We will start interviewing candidates during the application period.
If you have any questions about this position or what it's like to work at OP Pohjola, please don’t hesitate to contact Head of Production Engineering Ismo Nurmela (tel. +358 40 546 7243). You can best reach Ismo on Wednesday, the 4th of February between 14:00–15:00 and on Friday, the 6th of February between 13:00–14:00.
We operate in the financial sector and our business is founded on trust and accountability. For this reason, we will check the successful candidate's credit history, corporate connections and potential conflicts of interest. In addition, the successful candidate must take a drug test and will be subject to a security clearance vetting by the Finnish Security and Intelligence Service.
OP Pohjola – We have something in common
Diversity and equality are highly prized at OP Pohjola. We want everyone to feel welcome and valued, and we appreciate that diversity enriches us and brings new perspectives. We invite job applications from everyone, because we all have something in common. We’re thrilled that you want to join us on our shared journey.
Owned by our customers, we are the most attractive financial sector employer in Finland. OP Pohjola employs more than 14,000 professionals. We have a mission – to promote the sustainable prosperity, security and wellbeing of our owner-customers and operating region. What we do matters, both to our employees and society in general. As the largest provider of financial services in Finland, we are building a better tomorrow; this has been our goal for more than 120 years.
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