Platform Product Manager - Enterprise Hosting Services

The Platform Product Manager is a technically fluent product manager who will drive the strategy, roadmap, release & adoption of core infrastructure platforms that power enterprise-scale applications and digital experiences.

They are responsible for aligning platform roadmaps with business goals, driving modernization and optimization of our platforms, and ensuring the platforms are well-governed, easy to consume, and fully operational. They will define platform vision, align stakeholders, operationalize platform capabilities, and ensure seamless adoption across engineering and product teams. They work closely with engineering, architecture, FinOps and SRE/operations teams to ensure the platform is reliable, cost-effective and delivers measurable business value.

A core focus of the role is enabling self-service consumption through an intuitive, well-documented, high-performing user experience. This position requires strong technical acumen, strategic thinking, user-centric design instincts, and the ability to influence stakeholders with a wide range of technical experience that are at all levels, including leadership.

Key Responsibilities

• Define and maintain a clear, forward-looking product roadmap for infrastructure platforms including AI for Technology Operations, Cloud/Edge Platforms and Connectivity in alignment with enterprise priorities.

• Develop and execute a strategy to operationalize platform capabilities, making them easy to discover, adopt, and integrate across product and engineering teams.

• Drive a self‑service-first experience by delivering frictionless onboarding, automated provisioning, and reusable components—including templates, integrations, and APIs—that enable teams to adopt and use the platform with ease.

• Drive platform adoption and ensure users derive value.

• Drive continuous improvement of platform usability based on customer feedback, data, and adoption patterns.

• Ensure platforms provide a great user experience by providing clear onboarding paths, high quality documentation and tutorials, integrated observability & usage insights and responsive support and feedback loops.

• Prioritize features, enhancements, and technical investments balancing business value, user productivity, risk, engineering capacity and long-term architectural direction.

• Maintain a strong understanding of platform architecture, data movement and platform constraints to inform roadmap decisions.

• Monitor platform performance, health, reliability, adoption, and cost to ensure accountability for outcomes and inform roadmap adjustments.

• Provide input into technical discussions and design reviews to guide informed platform choices.

• Drive alignment across teams and facilitate technical and strategic decision-making.

• Ensure releases meet governance expectations including security, compliance, operational readiness, cost management and alignment with standards.

• Lead release communication by preparing clear platform updates, value propositions, enablement materials and stakeholder communications.

• Communicate complex technical concepts clearly and effectively with audiences ranging from engineering teams to executives.

• Present platform strategy, roadmap progress, risks, and KPIs in clear, concise narratives.

• Establish credibility with senior leaders by framing platform decisions in terms of business outcomes, risk posture, and enterprise value.

Basic Qualifications

• Bachelor’s degree in computer science, engineering or a related technical field.

• 15+ years of experience in platform product management, cloud/infrastructure engineering, observability, AI/ML or similar technical environments.

• Proven product management skills, including customer and stakeholder research, strategic roadmap development, prioritization, translating business requirements to technical teams, user experience, product adoption and data-driven decision making. 

• Experience defining strategy for modern platforms architectures and hands-on experience with technologies enabling AI and ML Ops.

• Technical experience with cloud-native architectures (e.g., Azure, GCP) and platforms such as Vertex AI, Agentspace or similar AI platforms

• Understanding of responsible AI frameworks, compliance requirements, governance and risk mitigation in technical platforms

• Knowledge of financial governance concepts (FinOps tagging, usage transparency, cost controls)

• Experience working within Agile delivery teams and iterative product development

• Demonstrated ability to influence and lead across business, engineering, architecture, security and compliance teams.

• Exceptional written, verbal and storytelling communication skills with the ability to simplify and articulate complex technical concepts

• Experience working in large, matrixed global technology environments and navigating ambiguity

Preferred Qualifications

• Product management experience in infrastructure platforms and/or designing and launching AI agents capable of multi-step actions and tool use.

• Hands-on software engineering or data science experience within a GenAI-focused team

• Experience building or scaling self-service platforms for developer or operations teams.

• Experience with observability tools and data ecosystems (Elastic, Grafana, GKE, pipelines, serverless telemetry)

The annual base salary in Poland for new hires in this position ranges from PLN 279,750 to PLN 466,250 gross, taking into account a number of factors including the candidate’s skills, experience, education level and the market rate for the role. Depending on the role and internal policies, the position may also be eligible for a bonus (if applicable and based on defined, non-discretionary criteria) and/or awards for exceptional performance (granted at the employer’s discretion). All statutory benefits will be maintained in accordance with Polish law. Other benefits may also be offered, which may include private healthcare, additional paid days off, life insurance, private pension plan and fully paid parental leave & care of family member leave. More detailed information on the total reward package applicable to your role will be supplied during the recruitment process. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process. Please note salaries vary by country based on the market rate for the role.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way.

GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable.

If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing askus@gsk.com, so that we can confirm to you if the job is genuine.