Business Analyst

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

Role Objective:

• The Business Analyst is responsible for owning high-visibility reporting and analysis that directly supports business decision-making. This role demands strong analytical rigor, deep ownership of numbers, and the ability to operate independently with minimal supervision.
• This is not a data-pulling role. The expectation is thinking, validating, questioning, and improving.

Core Responsibilities:

Reporting Ownership

• Own end-to-end delivery of recurring and ad-hoc reports using Sigma Computing and Power BI.
• Ensure alignment between Snowflake source data, reporting logic, and dashboard outputs.
• Maintain metric definitions, assumptions, and documentation.

Analysis & Insight Generation

• Perform variance analysis, trend analysis, and root-cause investigations.
• Proactively surface insights, risks, and anomalies without being prompted.
• Support leadership, finance, and operational reviews with accurate and well-explained data.

Data & SQL

• Write and maintain complex Snowflake SQL queries for reporting and analysis.
• Validate data accuracy across multiple sources and resolve discrepancies.
• Ensure performance and scalability of queries and datasets.

Process & Quality Control

• Own data quality checks and reporting validations.
• Identify opportunities to reduce manual effort and improve automation.
• Continuously improve reporting frameworks and standards.

Skill Expectations:

Technical

• Strong SQL proficiency (joins, CTEs, aggregations, performance-aware querying).
• Strong dashboarding skills in Sigma and/or Power BI.
• Advanced Excel capabilities.
• High comfort working with large, imperfect datasets.

Behavioral

• High ownership mindset - treats numbers as their responsibility.
• Strong attention to detail with a low tolerance for errors.
• Clear, concise communication with business stakeholders.
• Ability to manage multiple deliverables independently. 

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.