About this role
Company Description
At Beloform Craft, we are committed to precision, professionalism, and people-centered solutions. Our company values clear communication, operational excellence, and continuous growth. We foster a supportive work environment where individuals are empowered to develop their skills, contribute meaningfully, and grow alongside a dedicated team.
Job Description
Beloform Craft is seeking a motivated and detail-oriented Call Center Agent to join our Austin-based team. This role is ideal for individuals who thrive in a structured, professional environment and enjoy delivering high-quality customer interactions. The Call Center Agent will serve as a key point of contact, ensuring accurate information exchange and exceptional service standards.
Responsibilities
Handle inbound and outbound calls in a professional and courteous manner
Provide accurate information and resolve inquiries efficiently
Document interactions clearly and maintain updated records
Follow internal procedures and communication protocols
Collaborate with team members to ensure consistent service quality
Maintain confidentiality and professionalism at all times
Additional Information
Competitive salary ($42,000 – $45,000 per year)
Growth opportunities within the company
Supportive and professional work environment
Skill development and internal training
Stable, full-time position