About this role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Team
The Test Automation Engineer would be an active member within the Software Quality Engineering Organization, responsible for providing automation and test support for the SW releases of Five9.
Responsibilities
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Automated testing of Five9 product using Python based automation framework
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New test script development for end-to-end product testing using automation framework
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Test result analysis for executed tests using test framework logs, product logs, monitoring tools
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Support and extending of automation framework
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Develop new automation tools
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Detecting of weak points in existing automated process and flows, elimination of these items and control over efficiency for automated flows and processes
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Communication with other departments like Development, DevOps, TechOps, aligning goals and priorities for Test Automation Group with company priorities and strategy
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Participate in Agile software development initiatives (standup, planning, Increment planning) to support innovation and enhancement of automation framework and tools through iteration/functionality testing
Required Qualifications
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3+ years of experience in engineering roles focused on DevOps, operations, or infrastructure within telecom or service provider environments
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Proven hands-on experience with automation frameworks such as Ansible and Terraform, including writing and maintaining reusable modules
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Solid knowledge of AWS and GCP services with experience developing and deploying cloud-native infrastructure components
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Proficiency in Unix/Linux systems, emphasizing CLI-based administration and shell scripting
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Experience designing and integrating RESTful APIs and web service workflows
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Strong background in CI/CD pipelines using GitLab, GitHub Actions, or similar platforms
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Excellent written and verbal communication skills in English; able to work effectively in distributed, cross-functional teams
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.