About this role
Company Description
Integres, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) which was established to provide high quality, insightful, agile information technology-based solutions to its customers. Integrity is a foundational element of everything we strive to do. We seek to develop solutions which respond to the evolving challenges that today’s organizations face using our own unique combination of industry best practices, and evolving techniques and technologies. We started Integres with the intent of building "a company with a soul". As such, we take a servant-leadership approach as the long-term strategy for our success. We are cultivating a corporate family culture which demands excellence and accountability while putting a premium on work/life balance. We empower and support our employees to contribute to achieving our corporate goals by interacting with our customers as true partners, rather than treating their engagement as just another job. We seek to be good corporate citizens and encourage and promote employee participation in community and volunteer work.
Job Description
Lead user research activities, including interviews and usability testing, to gather insights and inform design direction for an IT team.
Design intuitive and accessible interfaces and workflows across digital platforms, ensuring consistency with design standards and project requirements.
Develop wireframes, high-fidelity mockups, and interactive prototypes to communicate design concepts and interaction flows effectively.
Collaborate closely with product owners, developers, and other stakeholders using Agile methodologies to iteratively refine designs and incorporate feedback.
Ensure all deliverables comply with brand standards, accessibility guidelines, and universal design principles to provide an inclusive user experience.
Present design concepts clearly to stakeholders and supply comprehensive documentation for smooth project handoffs and implementation/continuous improvement by development teams.
Conduct 8–10 user interviews and 2–3 usability testing sessions per 2-week sprint to identify pain points and validate design assumptions.
Design 20+ key interface screens and workflows for a core application module, adhering to WCAG 2.1 AA accessibility standards.
Produce low-fidelity wireframes, high-fidelity mockups, and interactive prototypes (Mac laptop familiarity needed) for stakeholder review within 2-week iterations.
Participate in daily stand-ups and sprint reviews with product owners and developers to incorporate feedback and refine design artifacts.
Audit and update existing screens for brand consistency and inclusive design principles, providing rationale documentation.
Present bi-weekly design reviews to 10+ stakeholders and hand off finalized prototypes with annotated specs for development implementation
Knowledge transfer
User Research Reports: Comprehensive summaries of findings from interviews, surveys, and usability testing sessions (delivered bi-weekly or per sprint).
Wireframes and Mockups: Low- and high-fidelity designs for key interfaces and workflows (delivered iteratively within 2-week sprints).
Interactive Prototypes: Clickable prototypes built in standard tools, including interaction flows and annotations (delivered at sprint end).
Design Documentation: Style guides, component libraries, and handoff specs ensuring accessibility (WCAG 2.1 AA) and brand compliance (delivered per project milestone).
Stakeholder Presentation Materials: Slide decks and demo sessions for design reviews (bi-weekly).
Weekly Status Reports: Progress updates on tasks, risks, and next steps (submitted every 2 weeks).
Qualifications
Must Have Qualifications:
· Five (5) years’ experience in User Experience (UX) designs of web-based applications
· Four (4) years’ experience designing compliant webpages per accessibility standards WCAG 2.1 Level AA or higher
· Five (5) years’ experience creating wireframes, prototypes, and mockups
· Three (3) years’ experience in information architecture and design
· Two (2) years’ experience in user experience design in an agile development environment
Required Skills:
· Bachelor's degree in UX Design, Human–Computer Interaction, or Graphic Design
· Demonstrated experience applying accessibility and inclusive design best practices
· User research and persona development experience
· Usability testing and analysis experience
· Data analysis and use of metrics experience
· Responsive and adaptive design experience
· Visual and UI design experience
· Design principles and aesthetics experience
· Universal design principles experience
· Demonstrated experience managing projects, including a demonstration of time management and organization skills
· Experience with mobile app UI/UX for ticketing or payment systems
· Familiarity with transit fare structures, ticket vending machines, and validation devices
· Basic understanding of front-end technologies (HTML, CSS, JavaScript, Blazor) to facilitate development collaboration
· Exposure to data-driven design using analytics related to transit user behavior
· Adaptability and willingness to learn new technology & tools
· Empathy for users and user-centric thinking
· Critical thinking and creative problem solving
· UX certifications or training in accessibility standards and Agile methodologies
· Experience working in Figma
Additional Information
Integres offers competitive salaries bolstered by a comprehensive benefits package, which provides safety and security for our employees and their families. Our generous benefits package includes
- Healthcare and Insurance: medical, dental, vision, short- and long-term disability protection, basic life and AD&D insurance
- 401(k) Savings Plan
- Accrued Paid Time Off (PTO)
- Employee Recognition and Rewards
- Employee Referral Bonuses
Integres is an equal opportunity affirmative-action employer. We encourage Minority/Female/Protected Veteran/Disabled applicants to apply. Integres, LLC proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime, or Campaign Badge Veteran, Armed Forces services Medal, or any other characteristic protected by law.
All your information will be kept confidential according to EEO guidelines.