About this role
Job Expectations
Build your career and Australia’s future.
Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.
A fantastic opportunity has presented itself for a Technical Product Owner reporting to the Executive Manager DevSecOps Digital Services and CRM.
A bit about your role
As the Technical Product Owner – Customer and Products DSO, you will play a central role in shaping how nbn’s business partners and internal teams experience our digital platforms. You will guide the features, functionality, and lifecycle of key integration points, drawing together insights from across the organisation to ensure our platforms remain intuitive, reliable, and aligned with our “Simple & Digital” mindset. Your work will bring clarity to complex requirements, translating them into prioritised enhancements that support seamless delivery and long-term capability uplift.
In this role, you will collaborate closely with architects, engineers, data specialists, and partner‑facing teams to ensure our digital solutions are integrated, accessible, and genuinely useful. You will nurture strong relationships across SEO, RSP Partner Experience, and broader business units, creating shared goals and fostering a sense of collective ownership. You will also develop training and knowledge materials that empower partners to digitise their interactions with nbn, helping us become an easier organisation to work with. Your leadership in data governance, quality, and innovation will ensure our platforms remain secure, future‑focused, and ready to support the evolving needs of our partners and the communities they serve.
A bit about you
If this role resonates with you, you will likely bring deep experience as a Technical Product Owner, with a strong track record delivering and managing software applications in complex environments. You understand digital platforms, portals, and data‑driven systems, and you are comfortable guiding technical teams while keeping the needs of partners and end users at the heart of your decisions. You are thoughtful and confident in navigating competing priorities, using your judgement to determine when to seek guidance and when to lead with conviction.
You are collaborative by nature and skilled at building trust with senior stakeholders, technical experts, and external partners. You communicate with clarity and empathy, creating space for diverse perspectives while keeping momentum toward shared outcomes. Your experience in digital transformation, cloud, API, and data capabilities enables you to recognise opportunities for improvement and innovation, including the use of emerging technologies to accelerate value. With your steady, inclusive approach, you will help shape digital experiences that are simple, secure, and genuinely supportive of nbn’s ambition to be an easier partner to do business with.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this role is a Fixed Term 12 Month opportunity and applications will close at midnight on 12th February 2026
To be eligible for this role, you must have full working rights in Australia.