HR Manager - Generalist

Job Title

HR Manager - Generalist

Job Description Summary

POSITION:      HR Manager/Generalist - Taiwan

The HR Manager/Generalist role is responsible for partnering with both the in-country, GOS HRBP and local GOS business in Taiwan to provide HR support. This role will be critical in delivery of HR processes and activities to ensure successful implementation and alignment with Cushman & Wakefield’s people priorities.

Job Description

RESPONSIBILITIES

Working in tandem with HR teams, you will:

• Provide full HR support and advisory services to the country GOS business as well as a range of operational HR services and solutions
• Assist in process improvement; continually seek to be innovative and identifying more effective ways to enhance the efficiency of the department
• Provide administrative support for Compensation & Benefits processes including bonus and salary reviews and administration of benefits programs (eg. Insurance program etc.)
• Support the delivery and ensure adherence to Company training, particularly related to performance management, bullying, sexual harassment and discrimination or specialist leadership training
• Coordinate training registrations, claims administration and maintenance of employee records
• Assist to execute company HR initiatives and programs and/or any other task assigned

• Coordinate with regional HR teams, other C&W offices on any ad hoc requests for information

Payroll

• Manage the entire payroll process via an outsourced vendor. 
• Ensure timely and accurate monthly payroll processing by Payroll Vendor Verify and compute staff remuneration/claims for leavers and other off-cycle payments.
• Payroll reconciliation
• Ensure payroll records are correct in HRIS for payroll processing
• Manage the government related reimbursements such as childcare, maternity, reservist pay etc
• Complete all necessary reports pertaining to payroll / costing

Talent Acquisition

• Partner with in-country and GOS HRBPs to ensure seamless hiring and onboarding of new employees
• Working with the business leaders to understand their recruitment needs
• Managing the creation of requisition in Workday
• Participate in candidate sourcing, shortlisting, interviewing and selection process
• Conduct contract administration, on-boarding (pre-arrival preparation, immigration, first day meet-&-greet), orientation and confirmation process
• Coordinate the employment contract preparation and offer/negotiation process and address any queries
• Manage recruitment activities through WORKDAY system to ensure information is current and accurate.
• Maintain candidates’ within the talent pool through the appropriate use of Workday
• Conduct reference / background checks, if required or requested
• Create a database of diverse talent pool of qualified facility management, real estates and building technology related candidates’ across a range of skills and experience in line with the profiles required for the business.

Employee Relations, Investigations and   Performance Management

• Partner and support in-country, GOS APAC HRBP, and the business in performance management of poor performing employees, including (where appropriate) the development of a Performance Improvement Plan
• Where an investigation is required, assist with investigations according to best practice principles
• Assist with restructures to ensure that they follow all legal requirements

HRIS Maintenance 

• Maintain accurate employee information in the HRIS system 
• Conduct system audits to ensure data accuracy in all HR systems 
• Generate accurate and timely reports for management 
• Troubleshoot and assist employees with queries related to HRIS 
• Assist in testing of any new modules to be deployed in HR systems. 

Off-boarding

• Undertake off-boarding activities in a timely manner and exit administration

Background and Experience

• At least 5 years relevant Human Resources Generalist role or similar in a large diverse organisation
• Employee Relations experience
• Experience in investigations and grievance management, and the disciplines that are essential to rigorous ER case management
• An ability to communicate effectively, build trust and successfully manage stakeholders
• Provide HR operational advice that drives business performance
• Demonstrated capability partnering and working with a variety of HR Centers of Excellence (COE)
• Hands on experience with HR Technology platforms preferably Workday

Qualifications & Technical Skills

• Preferably degree in Human Resources, Psychology or other relevant discipline.
• Excellent written/verbal communication and presentation skills
• Strong interpersonal skills and problem solving ability
• High level of attention to detail
• Working knowledge of employment law framework including awards

INCO: “Cushman & Wakefield”