About this role
JustGiving is the world’s leading online fundraising platform, helping people raise money for the causes they care about. With a mission to ensure no good cause goes unfunded, we empower individuals, charities, and organisations to connect with supporters and create meaningful impact globally.
As a Team Lead, Compliance, you will act as a second line of oversight within the Compliance function, ensuring highquality onboarding, risk assessment and ongoing monitoring of charities and crowdfunding campaigns across the platform. You will play a key leadership role in safeguarding JustGiving from financial crime risks, supporting the Compliance Manager, and guiding the Compliance Analysts who report into you.
Responsibilities:
Oversee and quality‑assure due diligence and onboarding checks performed by Compliance Analysts.
Conduct enhanced due diligence (EDD) on high‑risk charities, fundraisers, and campaigns.
Work with Sales, Charity Support, Product and wider Global Compliance to ensure onboarding journeys are efficient and compliant.
Lead the review, assessment, and escalation of sanctions alerts and suspicious activity reports (SARs) to the Compliance Manager.
Act as a senior point of contact for Compliance Analysts needing guidance on AML, KYC, sanctions, or platform misuse concerns.
Ensure Analysts' decisions are consistent, compliant, and well‑documented.
Produce regular management reports covering onboarding quality, risk indicators, volumes, analyst performance insights, and escalations.
Support internal and external audits, contributing to evidence gathering and report preparation.
Train Compliance Analysts on new systems, processes, KYC/AML platforms, and case‑management tools.
Support the Compliance Manager in evolving the compliance monitoring plan and enhancing operational controls.
Maintain compliance documentation, SOPs, onboarding checklists, and training guides.
Support the implementation of new regulatory requirements (AML, KYC, GDPR, sanctions etc.) and assess their operational impact.
Ensure adherence to internal policies and escalate non-compliance issues promptly.
Attributes
Strong analytical ability with proven experience assessing complex information to make sound, riskbased decisions.
Strong written and verbal English communication, including the ability to simplify complex regulatory issues.
High attention to detail and accuracy in reviews, documentation, and reporting.
Structured problemsolving with the ability to identify issues early and propose workable solutions.
Proven ability to manage multiple priorities in a fastpaced, highvolume environment.
Experience guiding or mentoring junior compliance or onboarding staff.
Ability to drive consistency and uphold high standards across the analyst team.
Strong working understanding of AML, KYC, sanctions regimes, GDPR and fraudprevention principles.
Experience with KYC/AML platforms, identity verification tools, casemanagement systems, and data analytics tools.
Commitment to maintaining confidentiality, integrity, and professionalism in handling sensitive information.
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Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.