About this role
ABOUT THIS POSITION
UX Designers at Waystar are responsible for ensuring that the software we create is easy to use, easy to learn, and provides maximum efficiency for the user. Working directly with our energetic and dynamic head of User Experience, you will have the opportunity to be part of a highly effective team and build software you will truly be proud of.WHAT YOU'LL DO
Working closely with Product Managers to transform business goals into actionable UX/UI business requirements in line with a user-centered design philosophy
Collaborating with Product and Engineering to vet and refine UX/UI requirements
Using UX/UI business requirements to develop conceptual wireframes and process flows
Creating high-fidelity interactive prototypes when needed (for user testing, communicating requirements, etc)
Fully owning design projects within an assigned product area
Maintaining in-depth familiarity of features and value of the products within assigned product area
Participating in site visits, interviews, and surveys to develop a thorough understanding of our users
Using advanced behavioral metrics techniques to find opportunities for improvement
Providing UX subject matter expertise within their design pod
Providing design and process guidance to help other departments wherever needed
WHAT YOU'LL NEED
2+ years of experience designing business software UX
Familiarity with emerging technologies, including AI tools
Bachelor’s degree in HCI, Interaction Design, Graphic Design, a related field, or possessing equivalent experience
Intermediate knowledge of front-end technologies used to implement designs (HTML, CSS, etc.)
Natural ability to create and grow relationships between teams and across departments
Portfolio demonstrating design capabilities and track record of quantifiable results from past projects
Excellent heuristic usability analysis skills
Strong requirements-gathering and business analysis skills
Strong visual, verbal, and written communication skills
Ability to work in a fast-paced environment - quickly and iteratively, delivering on time
Excellent organizational skills and attention to detail
Motivated by solving complex problems
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.