Operations Controller

Competitive remuneration + Maximum salary packaging

Permanent full-time position – 5 day on/5 day off Roster

Darwin Location

CareFlight is an Australian “for purpose” aeromedical organisation voted consistently as one of Australia’s most trusted Brands. Our mission is to save lives, speed recovery and serve the community through delivering our charitable social purpose.

Proudly an HRD 5 Star Employer of Choice, we operate across Australia, with major base locations in NSW, and the NT. Our specially trained doctors, nurses and aircrew use helicopters, turbo prop aircraft, aeromedical jets and patient transport vehicles to provide critical support to over 8,500 patients each year. We also deploy medical professionals and aircraft in support of defence, government and commercial contracts, and energy and resource sector sites.

The role:

We currently have an opportunity for an Operations Controller to join the organisation within our Northern Operation team in Darwin, the key objective for this role will include:

• Delivering and maintaining all daily aviation operational requirements across multiple contracts
• Co-ordination and execution of all operational requirements across CareFlight Northern Operations
• Working on a 5 day on / 5 day off roster pattern (7am -5pm) supervising the ground support team
• Liaise with the Engineering department to manage daily engineering requirements as required.
• Communication of aviation operational requirements to other departments
• Liaise with Aerodrome Operators including local councils and external customers regarding airstrip serviceability on an as needed basis
• Assist other departments as required in the scheduling of training, roster changes and travel requirements
• Prepare for and assist with Defence related deployments.

To be successful in this role you will have the following:

Essential

• Experience in transport operations in a similar role, which includes maintenance planning
• A strong ability to problem-solve, think outside the box, make decisions, propose and negotiate solutions and action solutions
• The ability to follow procedures and meet deadlines
• Communicate effectively across multiple disciplines and in a timely manner
• Strong computer skills and ability to multi-task
• Ability to maintain confidentiality
• The ability to obtain an Aviation Security Identification Card (ASIC)
• Hold a current Driver’s Licence and the ability to acquire an Airside Driving Authority.

Desirable

Previous experience in a supervisory position is highly desirable but not essential.

• Knowledge of aviation terminology
• Experience with Air Maestro
• Previous experience in an Aviation or Clinical/Emergency services environment.

How to apply

If you would like to be part of our team, you can apply using the link below.  Please ensure you attach a current resume and covering letter that addresses the role’s essential criteria.  Applications for this opportunity will close on Thursday 12th January 2026.

For additional information, please contact recruitment@careflight.org

CareFlight values diversity in the workplace.

Aboriginal and Torres Strait Islanders are encouraged to apply.

All employees must comply with CareFlight’s Drug and Alcohol Management Plan (DAMP) as required by CASA and may be subject to random workplace testing.

Criminal Record and Working with Children Checks also apply.

CareFlight: 'The next life we save could be yours'