HR Shared Services Advisor

This role delivers first-line HR advisory and administrative support, serving as the primary contact for employee and manager queries. It requires a solid understanding of the employee lifecycle and employment legislation, and focuses on guiding stakeholders to ensure compliance with HR policies and collective labor agreements, in close collaboration with the regional HR team.

HR Employee Lifecycle Advisory & Administration

Provide first‑line HR advisory and administrative support to employees and managers, acting as the primary point of contact for HR queries and ensuring timely, accurate service in line with SLAs. Advise on CLA and company HR policies across the employee lifecycle, including recruitment, onboarding, contracts, promotions, transfers, benefits, attendance and leave management. Prepare and issue employee documentation and correspondence, partner closely with Payroll on employee changes, support annual performance and compensation cycles, and collaborate with HR Business Partners, Employee Relations and Centres of Expertise to ensure excellent service delivery.

HR System Maintenance

Maintain accurate and timely employee data in HR systems and support manager and employee self‑service transactions. Process HR Cloud, ServiceNow and ORC activities, ensure onboarding completion, maintain electronic employee files in OnBase, and support HR reporting, audits and data integrity. Act as a system support resource and assist with performance and goal‑setting activities.

Benefit Scheme Education & Communication

Act as the central point of contact for employee benefit queries, ensuring alignment with local policy and employment terms. Support communication and education initiatives to increase awareness and engagement with company benefits, including pension, medical, insurance and wellbeing programs.

Employee Relations Support

Support the Employee Relations Manager by advising on policies, procedures and employment legislation related to performance, attendance and absence management. Maintain accurate ER documentation and metrics, support policy updates and CLA monitoring, and provide administrative support for organisational change and works council processes.

Continuous Improvement & Project Support

Contribute to continuous improvement by supporting process optimisation, LEAN initiatives, automation and digitisation projects. Participate in country and regional HR initiatives, including policy development, talent programs, M&A and HR system implementations.

Training & Communication

Guide employees and managers on HR systems and self‑service tools, promote effective use of HR platforms, and ensure HR knowledge content and communication channels remain accurate and up to date.

• Bachelor’s degree or equivalent qualification gained through relevant experience, ideally in Human Resources.
• Good working knowledge of HR and CLA regulatory frameworks, employment law and GDPR, including working time, family‑friendly legislation and statutory entitlements.
• Strong customer‑focused mindset with proven relationship‑building skills.
• Solid understanding of HR policy frameworks and end‑to‑end employee lifecycle processes.
• Previous experience in an HR Shared Services or Global Business Services environment.
• Experience working within a global, matrix‑managed organisation.
• Fluency in Dutch and English; proficiency in additional European languages, particularly French, is highly desirable.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

Eligibility to Work
You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.

Equal Opportunity Employer
An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.