Software Developer

Department: Delivery

Employment Type: Full Time

Location: Cape Town

Description

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the AI CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. 
 We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. 
 We are currently looking for a passionate and enthusiastic Software Developer to join our team. 

Key Responsibilities

Work with the team to:

• Analyze, design and develop .NET applications (Java experience is a plus).
• Develop new applications and maintaining existing ones.
• Do project documentation. Technical and functional documentation of processes and functionality.
• Carry out test plans and ensuring the quality of software produced. 
• Manage code deployment in a variety of customer environments.
• Ensure systems are secure and protected against cyber security threats.
• Work with other software developers and software engineers to ensure that development follows established processes and works as intended.

Skills Knowledge and Expertise

• Education: bachelor's degree in information technology, telecom, math, or a related major. 
• Experienced and comfortable throughout the entire software development lifecycle from idea to delivery.
• C#/.NET expertise with at least 4 years of experience. Java experience is a plus.
• Experience designing and consuming RESTful APIs; understanding of API versioning, authentication patterns (OAuth, API keys), and documentation practices.
• Familiarity with message queuing and event-driven architectures (e.g., RabbitMQ, Apache Kafka, Azure Service Bus, AWS SQS).
• Strong SQL skills and experience with relational databases.
• Experience with CI/CD platforms and tools, e.g., git, gitlab, Jenkins, Bamboo, Spinnaker, etc. 
• Knowledge of devops tools for automation (such as Ansible, Chef and Puppet), container runtimes (such as docker), and orchestration (Kubernetes).
• Experience working directly with customers or key stakeholders, and able to translate customer requirements into sound designs and efficient implementations. 
• Good communication skills. 
• Analytical, organizational, and problem- solving skills.  
• A good level of written and spoken English. 

Bonus skills 

• Experience integrating CX solutions such as Genesys (Cloud / Engage), Salesforce, etc.
• IVRs (Avaya / Genesys).

Benefits

This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits may include:

• Remote/Flexible work
• Discovery Medical Aid  
• Connectivity Allowance
• 15 days paid holiday a year- (this includes three Sabio days)
• Momentum EAP

The Small Print

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.